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Can eircom charge me with no signed contract to them ?

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  • 30-06-2012 1:08am
    #1
    tim.y
    Registered Users Posts: 3 ✭


    Hi all , i phoned eircom to come and install a line for me to set up for Smart Telecom, They now are saying that i am bound to a 12 month contract with them even though all connection fees are supposed to be forwarded to Smart (as quoted bt a Smart agent ) i needed the line for broadband , they say i have 2 lines but i only have 1 which is all i need or want !
    I did not sign any of their contract papers which on such states Must Sign ! Am i still legally bound to eircom for this unwanted line ?confused.gif
    I would greatly appreciate any advice on this matter .
    Thank's Tim .


Comments

  • Options
    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    You may have a verbal contract. there would be a recording


  • Options
    #3
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    They were changes some time ago which resulted in the arrangement whereby suppose you want go with Smart and you didnt have a line then you had to ordfer the line through Smart (or whichever isp you wanted to go with) - if you ordered it through Eircom then you are stuck with them/.

    Smart should have told you this when you contacted them.


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