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Ulster Bank Systems are down part 2 *READ* First post

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    #932
    Davidth88
    Registered Users Posts: 3,181 ✭✭✭Davidth88


    skydish79 wrote: »
    IBEC have been extremely quiet on this, surely their members ( business ) have been hugely affected,

    If a similar thing were happening in the public sector IBEC would be up in arms

    Indeed , them and ISME , I would be expecting them to be screaming .....


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    #933
    brightseasons
    Registered Users Posts: 9 ✭brightseasons


    Deleted User wrote: »
    Salary from HSE for OH due on 27th has arrived. Still missing salary from 28th and no dd movement at all.
    Seems like they have worked out how to get the schedule running again and are working through it quickly now. Will take a lot longer to clear all the manual transactions in the branches since this started.
    Data Entry is prone to error so check every transaction you made carefully.

    just to let you know you really have to check the data, one payment social payment hit my account the amount not correct as my payment was increased 6 months ago by 10 euro seems they are using details from ages ago to rectify my weekly payments crazy situation still missing 2 payments and another due on thursday will be interesting to know if correct amount will go in or the one i used to get 6 months ago, just to clarify for the last 5 months my payment has been 230 and still is previous to that my payment was 220 the one I received in ulster bank yesterday was 220 should be 230.


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    #934
    Solair
    Closed Accounts Posts: 7,230 ✭✭✭Solair


    skydish79 wrote: »
    IBEC have been extremely quiet on this, surely their members ( business ) have been hugely affected,

    If a similar thing were happening in the public sector IBEC would be up in arms

    Yeah, you can be sure if a mess like this had happened at for example, Revenue, they'd have been tearing strips off them.


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    #935
    my friend
    Banned (with Prison Access) Posts: 7,129 ✭✭✭my friend


    Solair wrote: »
    I think at this stage the Central Bank should step in and actually take over management of the crisis. It's beyond ridiculous now.

    You expect the CB to be capable of a proactive solution?

    The same CB that regulated Anglo Irish Bank et al ?

    The same CB that sat mute till week 3 of the meltdown.

    The same CB that only has 1200 employees on an average salary of €80,000

    Pathetic , reactive , toothless and redundant .. The Irish Central Bank


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    #936
    alphabeat
    Registered Users Posts: 514 ✭✭✭alphabeat


    km79 wrote: »
    can someone please put up email address for complaints to UB? All i can find on website is them telling me to ring or write to local branch!!!



    they do not have one , same as any other service that doesnt give a fcuk about the peasants who use them.

    you need to phone them and insist they register a complaint against your account ( s ) - take names as well.


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    #937
    DannyKing
    Registered Users Posts: 97 ✭✭DannyKing


    Really pissed off with this. started a new job 3 weeks ago and still havent been paid. First wages were due on the 22nd. Been living off peanuts since and have had to take the day off work to go to the doctor and cant even afford that right now. Cant get into Ulster Bank either as the closest one is 30 miles away and I don't drive.


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    #938
    Solair
    Closed Accounts Posts: 7,230 ✭✭✭Solair


    DannyKing wrote: »
    Really pissed off with this. started a new job 3 weeks ago and still havent been paid. First wages were due on the 22nd. Been living off peanuts since and have had to take the day off work to go to the doctor and cant even afford that right now. Cant get into Ulster Bank either as the closest one is 30 miles away and I don't drive.

    I would just tell them that they are paying for a taxi for you to go to and come back from the branch.


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    #939
    m.kot
    Closed Accounts Posts: 17 ✭m.kot


    No sign of Child Benefit,was up to use Visa to buy school books. Need to wait.

    But... payment of 2€ from friends AIB acc,that I asked yesterday went through... s way the other payments are not?


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    #940
    ebbsy
    Registered Users Posts: 6,871 ✭✭✭ebbsy


    Savman wrote: »
    They've 2 weeks to catch up on, of course it'll be some while before everything's normal. At least there's an end in sight folks, last week there was scaremongering that UB was dead and buried.

    More a/c movement today, I can see they have paid a DD due last week. Still lots missing though.

    Its not the light at the end of the tunnel, thats the train coming.

    Can.I.have.my.wages.please.


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    #941
    Brain Stroking
    Banned (with Prison Access) Posts: 1,874 ✭✭✭Brain Stroking


    16th July. Are we supposed to believe a word that these cretins tell us?

    What happens when i start to starve?


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    #942
    NuMarvel
    Registered Users Posts: 3,279 ✭✭✭NuMarvel


    Geri Male wrote: »
    Check this one instead.
    https://twitter.com/#!/UlsterBankPR

    Ah phooey! The account has been suspended. That was the one ray of light in this whole thing.

    Looks like UB can be quick at getting something done after all, if they put their minds to it.


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    #943
    filmbuffboy
    Closed Accounts Posts: 894 ✭✭✭filmbuffboy


    http://www.irishtimes.com/newspaper/ireland/2012/0704/1224319342529.html

    Re: the article linked above -

    details that one of the compensation avenues they are considering is to extend free banking to customers to Jan 2013. :eek:

    Sure, how do we not know that thats when they had originally planned to cancel free banking anyways.

    thats simply not good enough compensation.

    not at this stage!


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    #944
    Domhnall66
    Registered Users Posts: 50 ✭✭Domhnall66


    Jim Brown (CEO UB) to be on Newstalk "later" (they didn't give a time) on the 'Lunchtime' show in a pre-recorded (not live) segment.


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    #945
    optimistic_
    Registered Users Posts: 657 ✭✭✭optimistic_


    Is anyone else still waiting on salary from the 21st / 22nd?

    This is unreal. No change on my account.


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    #946
    optimistic_
    Registered Users Posts: 657 ✭✭✭optimistic_


    filmbuffboy wrote: »
    http://www.irishtimes.com/newspaper/ireland/2012/0704/1224319342529.html

    Re: the article linked above -

    details that one of the compensation avenues they are considering is to extend free banking to customers to Jan 2013. :eek:

    Sure, how do we not know that thats when they had originally planned to cancel free banking anyways.

    thats simply not good enough compensation.

    not at this stage!
    To be honest, the only thing that will make me stay is actual monetary compensation. Five or six months of fees not being introduced isn't good enough.


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    #947
    mathie
    Registered Users Posts: 5,102 ✭✭✭mathie


    optimistic_ wrote: »
    To be honest, the only thing that will make me stay is actual monetary compensation. Five or six months of fees not being introduced isn't good enough.

    I just cannot comprehend how anyone would stay with them after this.

    For what? A few euro?

    "Fool me once shame on you etc etc"

    Now wheres George Bush when I need him to finish a quote?


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    #948
    PurplePoodle
    Registered Users Posts: 42 ✭PurplePoodle


    My salary due 25th June is showing in my account balance today, and my standing order for rent is showing as having left on the 27th as well as a DD for Sky. These all appeared since I checked last night, so they finally seem to be making some progress at last...


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    #949
    filmbuffboy
    Closed Accounts Posts: 894 ✭✭✭filmbuffboy


    just on the radio - newstalk lunchtime.

    16th july - :eek::eek: before normal services resume

    i was willing to wait until this weekend at the latest and i thought that was being very patient.

    UNBELIEVEABLE - there are actually no words to describe how annoyed i have just been made


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    #950
    pl4ichjgy17zwd
    Closed Accounts Posts: 2,053 ✭✭✭pl4ichjgy17zwd


    filmbuffboy wrote: »
    just on the radio - newstalk lunchtime.

    16th july - :eek::eek: before normal services resume

    i was willing to wait until this weekend at the latest and i thought that was being very patient.

    UNBELIEVEABLE - there are actually no words to describe how annoyed i have just been made

    And they made a point of saying the 'week of', meaning any time up to the 20th really. Full month of disrupted service.


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    #951
    AllGunsBlazing
    Registered Users Posts: 3,654 ✭✭✭AllGunsBlazing


    DD which was to be taken from my account on the 21st of June has finally shown on my current account today.

    Quarterly interest on my savings account which was due the beginning of July has not been paid in yet.

    Still a bit of progress ....at long last:rolleyes:


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    #952
    Dubh Geannain
    Registered Users Posts: 3,430 ✭✭✭Dubh Geannain


    filmbuffboy wrote: »
    http://www.irishtimes.com/newspaper/ireland/2012/0704/1224319342529.html

    Re: the article linked above -

    details that one of the compensation avenues they are considering is to extend free banking to customers to Jan 2013. :eek:

    :mad:

    I'll bleed them for the bit of free banking that's left and I'll then be on my merry way. Merry being the relevant word as it looks like I'll be sussing out new banks round Christmas.

    Banko del Matresso might also be opening for business around that time. PM me for an application :pac:


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    #953
    Brain Stroking
    Banned (with Prison Access) Posts: 1,874 ✭✭✭Brain Stroking


    bluewolf wrote: »
    why don't you read the thread? you go to the bank with your payslip, they give you an advance

    talking about starving is just pushing it now

    At work and no time to read 64 pages of a thread, apologies

    Very annoyed by this now. They arent telling us the full story


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    #954
    optimistic_
    Registered Users Posts: 657 ✭✭✭optimistic_


    the helpline is now a recording and no one to speak to?

    Bravo Ulster Bank.

    Nothing will make me stay now. I already have a PTSB account, I'll just go back to that.


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    #955
    Caseywhale
    Registered Users Posts: 170 ✭✭Caseywhale


    optimistic_ wrote: »
    To be honest, the only thing that will make me stay is actual monetary compensation. Five or six months of fees not being introduced isn't good enough.

    If I had to pay fees, I would certainly rather pay fees to another bank than ulsterbank.
    If they have free fees for life, then thats the only way i think anyone would consider staying with them.
    I bet the minute they introduce fees they lose anyone who hasnt already left them will leave them.


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    #956
    bluebell76
    Registered Users Posts: 33 ✭bluebell76


    Hi there seems to be some movement on transactions. my salary from an ulster bank account has finally gone through (was meant to get paid on the 26th) Also a direct debit from 21st June is showing. Hopefully some more of you will be getting paid.


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    #957
    themiso
    Closed Accounts Posts: 62 ✭✭themiso


    Caseywhale wrote: »
    If I had to pay fees, I would certainly rather pay fees to another bank than ulsterbank.
    If they have free fees for life, then thats the only way i think anyone would consider staying with them.
    I bet the minute they introduce fees they lose anyone who hasnt already left them will leave them.

    I feel the same, will stay with them as I don't wanna pay AIB or BOI for every single transaction I make

    once fees kick in, bye bye Ulster


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    #958
    hardCopy
    Registered Users Posts: 5,969 ✭✭✭hardCopy


    filmbuffboy wrote: »
    http://www.irishtimes.com/newspaper/ireland/2012/0704/1224319342529.html

    Re: the article linked above -

    details that one of the compensation avenues they are considering is to extend free banking to customers to Jan 2013. :eek:

    Sure, how do we not know that thats when they had originally planned to cancel free banking anyways.

    thats simply not good enough compensation.

    not at this stage!

    So basically no compensation if you leave


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    #959
    midlandsmissus
    Banned (with Prison Access) Posts: 3,838 ✭✭✭midlandsmissus


    Extending free bankin - are they joking.

    They can't say they are going to extend free banking when they never gave a correct date for when it was going to start anyway.

    For all we know they were going to start in 2013 anyway.


    I've ben very patient with this, but now I have to make a large payment on flights and I'm anooyed as my account is froze on 700 euro online (and it would let me take out 700 euro that is not actually there).

    Sounds better than it is. I know I have taken out around 600 euro already so my balance should really be around 100 euro, but due to be paid 500 euro this week. But not knowing exactly what I have is freaking me out. Should I really have written down every transaction that I made so that I can be sure when they catch up? I'm freaking out!


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    #960
    Lambo28
    Registered Users Posts: 47 ✭Lambo28


    Its gone beyond a joke at this stage.

    A transaction for 61e tuirned up on our account yesterday, couldn't figure out what it was as we couldn't look at the statement. Then this morning its gone from the account and about 6 late charges have popped up.

    My husbands wages from the 22nd of June still haven't shown up and hes due another lot this friday


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    #961
    filmbuffboy
    Closed Accounts Posts: 894 ✭✭✭filmbuffboy


    midlandsmissus wrote: »
    Extending free bankin - are they joking.

    They can't say they are going to extend free banking when they never gave a correct date for when it was going to start anyway.

    For all we know they were going to start in 2013 anyway.


    I've ben very patient with this, but now I have to make a large payment on flights and I'm anooyed as my account is froze on 700 euro online (and it would let me take out 700 euro that is not actually there).

    Sounds better than it is. I know I have taken out around 600 euro already so my balance should really be around 100 euro, but due to be paid 500 euro this week. But not knowing exactly what I have is freaking me out. Should I really have written down every transaction that I made so that I can be sure when they catch up? I'm freaking out!

    yes, you should. i wouldnt trust the bank to do things correctly at this stage


This discussion has been closed.
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