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A question about upgrading

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  • 04-07-2012 9:30pm
    #1
    Shane15
    Registered Users Posts: 221 ✭✭


    Hi, so I'm hoping to upgrade from the 30gb monthly bandwidth to the unlimited (250gb), I'm going to ring them tomorrow. What I'm wondering though is, will I have to wait until next month before this is taken into affect or will they upgrade me for this month? Thanks to anyone who helps. :)


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  • Options
    #2
    Shane15
    Registered Users Posts: 221 ✭✭Shane15


    Anyone know? :)


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    #3
    eircom: James
    Closed Accounts Posts: 289 ✭✭eircom: James


    Shane15 wrote: »
    Hi, so I'm hoping to upgrade from the 30gb monthly bandwidth to the unlimited (250gb), I'm going to ring them tomorrow. What I'm wondering though is, will I have to wait until next month before this is taken into affect or will they upgrade me for this month? Thanks to anyone who helps. :)

    Hi Shane15,

    When upgrading the broadband it normally takes in the whole of the current period as long as the upgrade is done before the next bill is issued. If you PM me the account number I'll check your specific package and give you a more detailed answer about it but the 30gb limit (on standard broadband, not NGB) is normally not enforced as the equivalent NGB package is unlimited (up to 250gb Fair Usage Policy). Send the details and I'll confirm for you.

    Cheers

    James


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