Phonewatch question

Mugser

3 options on the alarm system;

1) Windows and doors alarmed,
2) Motion Sensors alarmed
3) Both.

So at night set the alarm for windows and doors only but yet as soon as anyone moves around the system goes into alarm eg. "Alarm Motion Sensor Sitting Room"

Why would this be the case, programmed incorrectly?

eircom: Ant

Mugser wrote: »

3 options on the alarm system;

1) Windows and doors alarmed,
2) Motion Sensors alarmed
3) Both.

So at night set the alarm for windows and doors only but yet as soon as anyone moves around the system goes into alarm eg. "Alarm Motion Sensor Sitting Room"

Why would this be the case, programmed incorrectly?

Hi Mugser,

Thank you for your post and apologies for the delay.

For advice with your alarm system, please review help and assistance on the 'Security Advice Centre' at: http://www.www.phonewatch.ie

If you wish to speak with some one :

Contact eircom PhoneWatch directly : 1850500900 /1850753753


Best wishes,
Ant

Mugser

eircom: Ant wrote: »

Hi Mugser,

Thank you for your post and apologies for the delay.

For advice with your alarm system, please review help and assistance on the 'Security Advice Centre' at: http://www.www.phonewatch.ie

If you wish to speak with some one :

Contact eircom PhoneWatch directly : 1850500900 /1850753753


Best wishes,
Ant

Thanks for the reply..
I know what to do at a particular time; bedtime, hols etc.
The thing is that when I set the 'Doors and Windows' part of the alarm, the motion sensors are setting it off....
So is this normal?

KoolKid

It sounds like is just the attributes for that device have not been set up correctly for the part set . Its easily sorted with a few key presses . Ask them to talk you through it over the phone.