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Trouble with PC

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  • 10-07-2012 11:08pm
    #1
    lukasbolander
    Registered Users Posts: 74 ✭✭


    Okay, so I got a PC from hardwareversand 10 days ago and I don't know what to do with it. It works some times, but other times it just doesn't.

    IMAG0333.jpg

    This happened the other day when I tried to watch a video file which was on the hard drive. The same thing has happened a couple of times when I try watch videos on Youtube.

    I have the latest drivers and stuff, I don't know what the problem is. The screen also flickers sometimes when I browse the web or run programs.

    I emailed them about this problem. They said I can send the GPU back to them. That will take weeks. And I will have to pay to ship it. But I don't really know any other options I have.


Comments

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    #2
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Can you get another GFX card and try that. Does your machine have integrated graphics you can use?


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    #3
    lukasbolander
    Registered Users Posts: 74 ✭✭lukasbolander


    GCDLawstudent wrote: »
    Can you get another GFX card and try that. Does your machine have integrated graphics you can use?
    I can use the integrated graphics.

    I will try that and see if I have any problems.


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    #4
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    If you eliminate the impossible, what ever remains, however improbable, must be the truth. - Mr Spock :)

    So if it stops doing it under another GPU then at least you know its that. Speak to your supplier about a refund if its new and buy yourself another one.


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    #5
    Tea_Bag
    Registered Users Posts: 4,983 ✭✭✭Tea_Bag


    if you rma it, you won't need to pay for shipping (unless it costs less than €40) and turn around time is 2 weeks when I did it last year. budget for 3 weeks though.


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    #6
    Skerries
    Registered Users Posts: 12,466 ✭✭✭✭Skerries


    GCDLawstudent wrote: »
    If you eliminate the impossible, what ever remains, however improbable, must be the truth. - Mr Spock :)

    is that the one with the picture of Batman ;)
    Untitled Image




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    #7
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    There's a picture of Batman in Star Trek VI? I'm only aware of Darth Vader in Star Trek I and R2D2 in The new Star Trek Movie.

    This isn't at all completely off topic lol - Sorry OP


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    #8
    lukasbolander
    Registered Users Posts: 74 ✭✭lukasbolander


    I tried the default graphics card and the problem stopped.


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    #9
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    You shouldn't have to pay carriage to RMA a faulty product. Ask for a refund but don't be surprised if the answer is no. They do have the option to try and rectify the situation though other means first. In the interests of good customer service its worth a punt though.


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