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Parcel Motel Thread (post all related questions here)

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    #3752
    ckeogh
    Registered Users Posts: 89 ✭✭ckeogh


    Can anyone tell me if parcel motel work weekends? And is there a notification in any way that will show when they received my parcel in Antrim?


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    #3753
    flyguy
    Registered Users Posts: 1,196 ✭✭✭flyguy


    Yes they do, no there isn't. You can check if it is received yourself on your account page (so yes you can tell, but you will only receive a notification when it's ready for collection).


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    #3754
    pissed
    Registered Users Posts: 1,776 ✭✭✭pissed


    Sorry if this has been asked before but could anyone confirm charges on the following dimensions. Carton is 33 x 43 x 53 and I calculate a dimensional weight of 25.069. The weight of the carton is over 10kg so I would have to collect from Finglas which is fine. So am I right in assuming its €3.50 in total if I colelct?

    Edit weight of carton including packaging is 36.85 lbs


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    #3755
    flyguy
    Registered Users Posts: 1,196 ✭✭✭flyguy


    If your calculations are correct you are right, only the oversized fee has changed from €3.50 to €7 since the 1st of November.


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    #3756
    Panline
    Registered Users Posts: 74 ✭✭Panline


    Hi,

    I have a package coming from the UK to Parcel Motel. The package was initially sent by Parcel Force.

    On the tracking details from Parcel Force, I can see that the package has left London, arrived to Belfast and was delivered today at 11am. However the parcel does not appear in my Parcel Motel page... Should I be worried? I thought my Parcel Motel page would be updated as soon as they have received my parcel.

    Many thanks!

    [Edit] I've just noticed on the tracking details from Parcel Force that the package has been signed for by "S HAWTHORN"?!


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    #3757
    Tragedy
    Closed Accounts Posts: 4,056 ✭✭✭Tragedy


    Panline wrote: »
    Hi,

    I have a package coming from the UK to Parcel Motel. The package was initially sent by Parcel Force.

    On the tracking details from Parcel Force, I can see that the package has left London, arrived to Belfast and was delivered today at 11am. However the parcel does not appear in my Parcel Motel page... Should I be worried? I thought my Parcel Motel page would be updated as soon as they have received my parcel.

    Many thanks!

    [Edit] I've just noticed on the tracking details from Parcel Force that the package has been signed for by "S HAWTHORN"?!
    Nexus 5?
    Mine was delivered today at 11:56am by S HAWTHORNE but my account page has no updates.


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    #3758
    Panline
    Registered Users Posts: 74 ✭✭Panline


    Hi Tragedy,

    Yes. So we are on the same boat. We should be OK. Thanks a mil.


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    #3759
    emo72
    Registered Users Posts: 6,276 ✭✭✭emo72


    same here. i wonder if google put our pm numbers in the first address line. they didnt last time.


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    #3760
    Tragedy
    Closed Accounts Posts: 4,056 ✭✭✭Tragedy


    emo72 wrote: »
    same here. i wonder if google put our pm numbers in the first address line. they didnt last time.

    I ordered a N4 and N7 without issue, and the google invoice has my address listed as:
    Ship to:
    Firstname Surname
    PM*****
    Parcel Motel, 1A McKinney Road
    Mallusk, Newtownabbey
    ANTRIM
    BT364PX
    United Kingdom


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    #3761
    emo72
    Registered Users Posts: 6,276 ✭✭✭emo72


    Tragedy wrote: »
    I ordered a N4 and N7 without issue, and the google invoice has my address listed as:
    Ship to:
    Firstname Surname
    PM*****
    Parcel Motel, 1A McKinney Road
    Mallusk, Newtownabbey
    ANTRIM
    BT364PX
    United Kingdom

    my pm number didnt appear anywhere on mine. even though its there on my google account. weird.


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    #3762
    Tragedy
    Closed Accounts Posts: 4,056 ✭✭✭Tragedy


    Mine's appeared on the website, time stamped 20:26 (including in the pic). Somehow I don't think I'll be getting it tonight!

    [edit]It has arrived!


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    #3763
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    Parcel motel starting to p**s me off,same thing happening to me,It's arriving in Antrim as i can see from my tracking number but is taking up to 2 days before it's even processed by parcel motel now and sent to locker,whereas before it was processed straight away and there that night. :mad:


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    #3764
    Kenny Logins
    Registered Users Posts: 9,060 ✭✭✭Kenny Logins


    irelandspurs wrote: »
    Parcel motel starting to p**s me off,same thing happening to me,It's arriving in Antrim as i can see from my tracking number but is taking up to 2 days before it's even processed by parcel motel now and sent to locker,whereas before it was processed straight away and there that night. :mad:

    Lockers are full perhaps.


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    #3765
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #3766
    YbFocus
    Registered Users Posts: 8,480 ✭✭✭YbFocus


    Went to send my first parcel lads and got this "currently unavailable" message.
    What to do now. ... :)


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    #3767
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    Kenny Logins wrote: »
    Lockers are full perhaps.

    No i emailed them and they said it hadn't arrived but the tracking clearly stated it had and been signed for.


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    #3768
    username123
    Closed Accounts Posts: 7,484 ✭✭✭username123


    Hmmm. Parcel motel refused delivery of a parcel from amazon, tracking on amazon told me.

    Not impressed that parcel motel did not inform me. Does anyone know what happens now, do I get refunded or do I have to contact amazon myself? I am not impressed at not being told, there is no reason it should have been refused.


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    #3769
    lindtee
    Registered Users Posts: 3,396 ✭✭✭lindtee


    username123 wrote: »
    Hmmm. Parcel motel refused delivery of a parcel from amazon, tracking on amazon told me.

    Not impressed that parcel motel did not inform me. Does anyone know what happens now, do I get refunded or do I have to contact amazon myself? I am not impressed at not being told, there is no reason it should have been refused.

    When Amazon receive a package back, they'll refund you automatically. I've had a couple of things go missing somehow and Amazon have gott them back from postal services as undeliverable and refunded me immediately.


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    #3770
    username123
    Closed Accounts Posts: 7,484 ✭✭✭username123


    lindtee wrote: »
    When Amazon receive a package back, they'll refund you automatically. I've had a couple of things go missing somehow and Amazon have gott them back from postal services as undeliverable and refunded me immediately.

    Thanks for this.

    It was actually a seller on behalf of amazon.

    I have been in touch with Parcel Motel though, and they were able to tell me what happened - take note people, this could be the source of missing items.

    Apparently the UPS delivery guy refused to wait to make delivery, there was a truck in front of him unloading at the time.

    So UPS marked it as "delivery refused by customer" but in fact it was "UPS refused to wait to make delivery".

    I have informed the seller on Amazon. I am strongly considering a complaint to UPS about this.


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    #3771
    YbFocus
    Registered Users Posts: 8,480 ✭✭✭YbFocus


    Most certainly complain!! Stupid carry on!


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    #3772
    username123
    Closed Accounts Posts: 7,484 ✭✭✭username123


    YbFocus wrote: »
    Most certainly complain!! Stupid carry on!

    The thing is, I have no contract with UPS - the seller does. So Im currently complaining to the seller - we will see what happens.....


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    #3773
    YbFocus
    Registered Users Posts: 8,480 ✭✭✭YbFocus


    username123 wrote: »
    The thing is, I have no contract with UPS - the seller does. So Im currently complaining to the seller - we will see what happens.....

    Ah yes I see what you mean. I presume the seller will try and cut UPS in two over this though as he has you on their back over it.


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    #3774
    username123
    Closed Accounts Posts: 7,484 ✭✭✭username123


    YbFocus wrote: »
    Ah yes I see what you mean. I presume the seller will try and cut UPS in two over this though as he has you on their back over it.

    Seller has issued a refund and I have offered written confirmation (email) that it was UPS who failed the process if he wishes to go after them.

    Very bad form of UPS.


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    #3775
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #3776
    Esel
    Registered Users Posts: 22,312 ✭✭✭✭Esel


    YbFocus wrote: »
    Went to send my first parcel lads and got this "currently unavailable" message.
    What to do now. ... :)
    Not sure if this might by the problem, but on the 'send' thread people mentioned about issues caused by scanning the barcode on the top rather than the one on the side.

    Not your ornery onager



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    #3777
    YbFocus
    Registered Users Posts: 8,480 ✭✭✭YbFocus


    Esel wrote: »
    Not sure if this might by the problem, but on the 'send' thread people mentioned about issues caused by scanning the barcode on the top rather than the one on the side.

    Nope got it to work on my return trip later last night.
    The motel may have been full.
    Thanks though :)


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    #3778
    Phil_aherne
    Registered Users Posts: 45 ✭Phil_aherne


    Thinking about ordering something that it was told would arrive my giving address for Friday. Which would be parcel motel. If this happens how long would it be for it then to be delivered to a co Meath parcel motel address?


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    #3779
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #3780
    Phil_aherne
    Registered Users Posts: 45 ✭Phil_aherne


    Even Saturday morning?


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    #3781
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


This discussion has been closed.
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