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Parcel Motel Thread (post all related questions here)

swampy353 · 2012-07-11 20:53:24

Parcel Motel FAQ thread by flyguy. If you go to parcelmotel.com and pre register for the service that launches tomorrow you get 3 free drops at the parcel motel. Also it allows you to get items delivered to an address in the north for any sites that will only do uk delivery or have ridiculous postage charges outside the uk

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#4022 10-12-2013 3:09pm
Fred Swanson

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#4023 10-12-2013 3:11pm
Pj!

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username123 wrote: »

Calm down, 2 people said that on Facebook.

I am happily receiving packages in a timely manner. Ive got one waiting today that I only ordered off Amazon late last week and another in transit from Ebay.

Amazon are annoying me the way they are splitting the orders too but thats something we need to take up with Amazon. I wish there was an option to "Group my items into ONLY one delivery".

There are far more than two people experiencing delays with PM.
Last time I ordered from PM I knew it would be delivered the day after they received it. Now I don't know when I will get it.

Would have been cheaper and probably faster if I didn't use Parcel Motel.

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#4024 10-12-2013 3:16pm
rovoagho

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Why anyone would order anything urgent or even semi-urgent via Parcel Motel is beyond me. It's a great service, but it's always going to have limitations. Growth problems aside, it's a fortnight from Christmas for Christ's sake.

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#4025 10-12-2013 3:25pm
spider_pig

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After a week of them receiving my package and being held at the depot I took to twitter last night my package arrived today it's worth a shot

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#4026 10-12-2013 3:41pm
Fiddlex

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My first time using PM and I'm not impressed item not updated since arriving 24+ hours ago. Rang up twice told to wait and then told to email CS. Emailed CS no reply yet so asked on Facebook and twitter to look at email and no response either. This is for a ps4 for Christmas that they have. They are a part of night line so why shouldn't they be able to meet demand at Christmas? Other couriers do it just fine.

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#4027 10-12-2013 4:27pm
username123

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Pj! wrote: »

There are far more than two people experiencing delays with PM.
Last time I ordered from PM I knew it would be delivered the day after they received it. Now I don't know when I will get it.

Would have been cheaper and probably faster if I didn't use Parcel Motel.

I was specifically referring to 2 people on Facebook who were waiting more than 10 days.

I dont use PM to get things cheap or fast, I use it because there is no one home to take delivery in the daytime.

I dont order anything so urgent online that a delay would cause me to have hysterics. If I need something urgently, I get it in a bricks and mortar shop.

I cant understand people for whom speed of delivery is of prime importance would order online AND use Parcel Motel - I mean, how many variables that cannot be controlled and could cause delay do you want to introduce into the transaction!!

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#4028 10-12-2013 4:45pm
Patty O Furniture

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Hi,

Can you please tell me, can i use Parcel Motel to avail of the delivery as they have postage almost as much as the item, has anyone used them?

As i've emailed PM themselves, still waiting on a reply.

https://www.thebookpeople.co.uk

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#4029 10-12-2013 4:48pm
Bubonic

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rovoagho wrote: »

Why anyone would order anything urgent or even semi-urgent via Parcel Motel is beyond me. It's a great service, but it's always going to have limitations. Growth problems aside, it's a fortnight from Christmas for Christ's sake.

Well I left plenty of time. I ordered something mid-november and they got it on the 27th. They can't find it now.

After several phone calls I got no where until I tweeted about it. they are looking now at least.

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#4030 10-12-2013 6:06pm
Fiddlex

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Does parcel motel depot status mean its in my locker depot or at the depot ready for delivery?

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#4031 10-12-2013 6:10pm
nava

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Fiddlex wrote: »

Does parcel motel depot status mean its in my locker depot or at the depot ready for delivery?

It's in the Parcel Motel depot so still needs to go out for delivery, when it get store in the Motel ready for collection the status will be "Parcel stored in motel"
with a PIN number for collection listed

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#4032 10-12-2013 6:14pm
Oat23

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Patty O Furniture wrote: »

Hi,

Can you please tell me, can i use Parcel Motel to avail of the delivery as they have postage almost as much as the item, has anyone used them?

As i've emailed PM themselves, still waiting on a reply.

https://www.thebookpeople.co.uk

Yes, you can. Just enter the address for the Parcel Motel depot in Belfast with your name and Parcel Motel ID. You're not going to save much though, unless you have never used PM before and have your two free stays. Also, you might not get it for Christmas at this point. It says delivery to NI is 7-10 days, with it being so close to Christmas there might be delays with royal mail and parcel motel also.

Parcel Motel FAQ

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#4033 10-12-2013 6:14pm
Allyall

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Patty O Furniture wrote: »

Hi,

Can you please tell me, can i use Parcel Motel to avail of the delivery as they have postage almost as much as the item, has anyone used them?

As i've emailed PM themselves, still waiting on a reply.

https://www.thebookpeople.co.uk

Yep, you can use PM to get items from there. Shipping is £2.95 to PM and then €3.50 to you.

Delivery Option
Expected Delivery Times
Price
Standard- Northern Ireland, Scotland, Highlands & Islands
7 - 10 working days
£2.95

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#4034 10-12-2013 6:15pm
celticsfan

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what happens if PM lose your parcel after receiving it? are you left out of pocket or do they actually compensate you? just curious...

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#4035 10-12-2013 6:18pm
Allyall

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celticsfan wrote: »

what happens if PM lose your parcel after receiving it? are you left out of pocket or do they actually compensate you? just curious...

http://www.parcelmotel.com/liability.html

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#4036 10-12-2013 6:18pm
Oat23

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celticsfan wrote: »

what happens if PM lose your parcel after receiving it? are you left out of pocket or do they actually compensate you? just curious...

The standard €3.50 charge includes liability cover up to €100. You can purchase extra cover on your account. €500 costs €3.50 for 14 days. I purchased that the other day as I have a €300 TV coming in.

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#4037 10-12-2013 6:31pm
GeorgeBailey

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rovoagho wrote: »

Why anyone would order anything urgent or even semi-urgent via Parcel Motel is beyond me. It's a great service, but it's always going to have limitations. Growth problems aside, it's a fortnight from Christmas for Christ's sake.

Indeed it is a fortnight to Christmas... something they'll have had plenty of time to plan for and take on temp staff if necessary.

I've been a big fan of parcel motel from the start and have recommended it to a lot of people. I did always worry though that the time would come that it would get too big and just wouldn't be the smooth service it started out as. Hopefully though that time hasn't arrived yet and this is just a bump in the road as opposed to something that can't be rectified.

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#4038 10-12-2013 6:36pm
Fiddlex

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nava wrote: »

It's in the Parcel Motel depot so still needs to go out for delivery, when it get store in the Motel ready for collection the status will be "Parcel stored in motel"
with a PIN number for collection listed

Thanks for that first time using PM. If they get my parcel to my desired motel tomorrow I will eat my own words complaining about them.

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#4039 10-12-2013 6:40pm
Pj!

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username123 wrote: »

I was specifically referring to 2 people on Facebook who were waiting more than 10 days.

I dont use PM to get things cheap or fast, I use it because there is no one home to take delivery in the daytime.

I dont order anything so urgent online that a delay would cause me to have hysterics. If I need something urgently, I get it in a bricks and mortar shop.

I cant understand people for whom speed of delivery is of prime importance would order online AND use Parcel Motel - I mean, how many variables that cannot be controlled and could cause delay do you want to introduce into the transaction!!

That's a lot of talking about yourself when nobody asked you anything. You sound cool.

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#4040 10-12-2013 6:43pm
styron

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Patty O Furniture wrote: »

Hi,

Can you please tell me, can i use Parcel Motel to avail of the delivery as they have postage almost as much as the item, has anyone used them?

As i've emailed PM themselves, still waiting on a reply.

https://www.thebookpeople.co.uk[/QUOTE]

Free standard delivery is available by code from thebookpeople until Friday 13th - thanks to nc6000 and Tayla

Otherwise it will be £2,95 + €3.50 by PM compared to £7.45 direct.

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#4041 10-12-2013 6:50pm
Pj!

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Patty O Furniture wrote: »

Hi,

Can you please tell me, can i use Parcel Motel to avail of the delivery as they have postage almost as much as the item, has anyone used them?

As i've emailed PM themselves, still waiting on a reply.

https://www.thebookpeople.co.uk

Give bookfinder.com a check first. You might get it cheaper elsewhere.

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#4042 10-12-2013 7:53pm
username123

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Pj! wrote: »

That's a lot of talking about yourself when nobody asked you anything. You sound cool.

Thanks, you sound like a bee in a jar.

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#4043 10-12-2013 11:28pm
keyboard_cat

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rovoagho wrote: »

Why anyone would order anything urgent or even semi-urgent via Parcel Motel is beyond me. It's a great service, but it's always going to have limitations. Growth problems aside, it's a fortnight from Christmas for Christ's sake.

possibly because people are going by the website which states
"As soon as we receive your parcel we will put it into your chosen Parcel Motel within 1 working day."
which appears to complete bs these days

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#4044 11-12-2013 12:46am
Fiddlex

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Hey I got a text from PM saying my package is at its destination motel and pon code. How do I know which locker it will be ?

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#4045 11-12-2013 12:48am
Allyall

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Fiddlex wrote: »

Hey I got a text from PM saying my package is at its destination motel and pon code. How do I know which locker it will be ?

When you input the porn code it will pop open.

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#4046 11-12-2013 12:48am
Mycro

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Have you any plans to install a parcel motel in Leixlip (or maybe Applegreen Celbridge)?

The Lucan motel is nearby, but it is not possible to cross over the road without going all the way to Liffey Valley and back, perhaps queuing for 30 mins at the Liffey Valley interchange.

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#4047 11-12-2013 12:52am
Fiddlex

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Allyall wrote: »

When you input the porn code it will pop open.

I meant pin code instead of pon :P thanks

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#4048 11-12-2013 1:01am
degsie

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Mycro wrote: »

Have you any plans to install a parcel motel in Leixlip (or maybe Applegreen Celbridge)?

The Lucan motel is nearby, but it is not possible to cross over the road without going all the way to Liffey Valley and back, perhaps queuing for 30 mins at the Liffey Valley interchange.

Come off the N4 at junction before LV one and you can make your way quite easily to the garage from there.

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#4049 11-12-2013 2:41am
Mycro

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degsie wrote: »

Come off the N4 at junction before LV one and you can make your way quite easily to the garage from there.

Isn't the previous junction the Woodies jct? That's still too far west of Texaco Lucan, unless I'm missing something?

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#4050 11-12-2013 11:20am
degsie

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Mycro wrote: »

Isn't the previous junction the Woodies jct? That's still too far west of Texaco Lucan, unless I'm missing something?

Have a look at this map.

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#4051 11-12-2013 12:47pm
emo72

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degsie wrote: »

Have a look at this map.

That's handy to know. However it only takes about 4 minutes to go to the Liffey valley junction and back again. Much handier.

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