Need Help.

ABDublin · 13-07-2012 10:54am #1

Right so my PC arrived today, I had it built by Hardwareversand.de.
Started it up, Windows 7 is in German, go to install the copy of English W7 I bought. It restarted and now my monitor won't turn on. So I can't even see what I'm doing... this is very frustrating, Could the drivers for the monitor be gone now? How can I get this working?
I have a laptop and I tried to connect the desktop to use laptop as a monitor but I can't seem to get that to work.
Please help!

-( i )- Wicker · 13-07-2012 11:03am

Is the LED on the monitor coming on?

Make sure you're using the video port on your graphics card and not the port on your motherboard.

ABDublin · 13-07-2012 11:09am

-( i )- Wicker wrote: »

Is the LED on the monitor coming on?

Make sure you're using the video port on your graphics card and not the port on your motherboard.

The only port the cord fits into is "D-Sub" on my monitor and I put it into "DVI" on the motherboard (I assume), Tried switching, but the DVI on my graphics card section doesn't fit, it's slender, not like the cord I have.

srsly78 · 13-07-2012 11:19am

What graphics card did you buy? Only very rare models come without DVI (like ones with 6 mini displayport). Does your monitor have displayport?

ABDublin · 13-07-2012 11:23am

srsly78 wrote: »

What graphics card did you buy? Only very rare models come without DVI (like ones with 6 mini displayport). Does your monitor have displayport?

This is the monitor; http://www2.hardwareversand.de/articledetail.jsp?aid=58698&agid=603&lb

This is the graphics card; http://www1.hardwareversand.de/articledetail.jsp?aid=57695&agid=1165

The monitor came with a cable with both ends like this; http://upload.wikimedia.org/wikipedia/commons/thumb/8/81/Vga-cable.jpg/256px-Vga-cable.jpg

Eboggles · 13-07-2012 11:24am

ABDublin wrote: »

This is the monitor; http://www2.hardwareversand.de/articledetail.jsp?aid=58698&agid=603&lb

This is the graphics card; http://www1.hardwareversand.de/articledetail.jsp?aid=57695&agid=1165

The monitor came with a cable with both ends like this; http://upload.wikimedia.org/wikipedia/commons/thumb/8/81/Vga-cable.jpg/256px-Vga-cable.jpg

You need a DVI cable, or a VGA/DVI adapter. DVI gives better picture quality tham VGA, so your best bet is to go out to Peats, Maplins etc. And pick one up.

ABDublin · 13-07-2012 11:31am

Eboggles wrote: »

You need a DVI cable, or a VGA/DVI adapter. DVI gives better picture quality tham VGA, so your best bet is to go out to Peats, Maplins etc. And pick one up.

Just looked in one of the boxes... there's a VGA to DVI adapter. Sorry I'm being so simple.

Ok now everytime I start up I'm getting

Install Windows
The computer restarted unexpectedlt or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and the restart the installation."

Then when I do restart I get the same message, how do I fix this?

(Btw you guys are very helpful and I really appreciate it)

Eboggles · 13-07-2012 11:36am

ABDublin wrote: »

Just looked in one of the boxes... there's a VGA to DVI adapter. Sorry I'm being so simple.

Ok now everytime I start up I'm getting

Then when I do restart I get the same message, how do I fix this?

(Btw you guys are very helpful and I really appreciate it)

Go into your BIOS, and change the HDD setting to AHCI. You have it as RAID.

ABDublin · 13-07-2012 11:46am

Eboggles wrote: »

Go into your BIOS, and change the HDD setting to AHCI. You have it as RAID.

In BIOS, Will try to find HDD settings.

srsly78 · 13-07-2012 11:49am

You are pressing the wrong button for bios. Read the manual to find correct button.

Also note that hwvs may have made many mistakes on the build (they have done so on many of mine). Open it up and make sure the dvd drive is plugged in correctly etc. Then go into bios and make sure dvd is set as first boot device. Then proceed to install windows again.

ABDublin · 13-07-2012 11:54am

srsly78 wrote: »

You are pressing the wrong button for bios. Read the manual to find correct button.

Also note that hwvs may have made many mistakes on the build (they have done so on many of mine). Open it up and make sure the dvd drive is plugged in correctly etc. Then go into bios and make sure dvd is set as first boot device. Then proceed to install windows again.

I'm in the BIOS and I can't seem to find the HDD options. My motherboard is; http://www1.hardwareversand.de/articledetail.jsp?aid=57623&agid=1601

The tabs I have are "Main, OC Tweaker, Advanced, H/W Monitor, Boot, Security and Exit"

(Sorry I'm not very good at doing stuff like this and it's my first custom PC

)

How would I check if DVD is set as first boot?

Found the options there, says my SATA MOde Selection is already AHCI, not RAID.

Eboggles · 13-07-2012 12:13pm

ABDublin wrote: »

I'm in the BIOS and I can't seem to find the HDD options. My motherboard is; http://www1.hardwareversand.de/articledetail.jsp?aid=57623&agid=1601

The tabs I have are "Main, OC Tweaker, Advanced, H/W Monitor, Boot, Security and Exit"

(Sorry I'm not very good at doing stuff like this and it's my first custom PC )

How would I check if DVD is set as first boot?

Found the options there, says my SATA MOde Selection is already AHCI, not RAID.

Have you verified your install disc? It could be corrupted or something.

Otherwise, your DVD drive could be messed up. Maybe try a USB?f

Eboggles · 13-07-2012 12:15pm

Eboggles wrote: »

Have you verified your install disc? It could be corrupted or something.

Otherwise, your DVD drive could be messed up. Maybe try a USB?f

EDIT: Did you format the SSD as NTFS? It might help.

ABDublin · 13-07-2012 12:17pm

Eboggles wrote: »

Have you verified your install disc? It could be corrupted or something.

Otherwise, your DVD drive could be messed up. Maybe try a USB?f

I know it's verified because I had to use the code when I intially started this morning, the DVD drive works too because it started installing windows 7. The reason I'm getting this message is because I turned off the computer when I was having the monitor problems above, so now I need to wipe my hard drive most likely so I can fresh install Windows 7, but how can I do that if I can't even get past the error message...

Eboggles · 13-07-2012 12:21pm

ABDublin wrote: »

I know it's verified because I had to use the code when I intially started this morning, the DVD drive works too because it started installing windows 7. The reason I'm getting this message is because I turned off the computer when I was having the monitor problems above, so now I need to wipe my hard drive most likely so I can fresh install Windows 7, but how can I do that if I can't even get past the error message...

Hold on, you already have Win7 installed? I was under the impression you were trying to install it. Where are you exactly in the installation? Or are you booting just after the install finished?

ZeroThreat · 13-07-2012 12:21pm

meh I have to assemble a pc this weekend, so all this is potentially ahead of me...

So when I switch on the pc for the first time, I need to get into bios & set up boot drives in order of dvd first and SSD 2nd (which is where windows o/s will be installed) and then restart computer with the windows-iso dvd in drive?

ABDublin · 13-07-2012 12:24pm

Eboggles wrote: »

Hold on, you already have Win7 installed? I was under the impression you were trying to install it. Where are you exactly in the installation? Or are you booting just after the install finished?

I started this morning and Windows 7 was in German, I also had a sealed English Windows 7 that came with my package.

I got past the error message by using this;

1) On the same error screen press SHIFT+F10 and it will open up a black Window. (a command prompt window)
2) In the black windows type the word "regedit"(without the inverted commas and hit enter. That will open the registry editor.
In the Registry Editor..
Browse to....
HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion, and after highliting childcompletion,on the right hand side check for setup.exe. if the value is 1 change it to 3.(by double clicking on setup.exe and changing the value shown in the box).
Then close the registry editor and then also close the black window.
Then click on OK for the error and the computer will restart and the installation may complete. just try it and let me know if it worked.

Procrastastudy · 13-07-2012 12:25pm

We should set up some sort of chat room. Almost everyone has a Laptop and a webcam these days. Just point it at your build and let people help you out

Eboggles · 13-07-2012 12:25pm

ABDublin wrote: »

I started this morning and Windows 7 was in German, I also had a sealed English Windows 7 that came with my package.

I got past the error message by using this;

So it's working? I'm confused

ABDublin · 13-07-2012 12:29pm

Eboggles wrote: »

So it's working? I'm confused

Yeah I googled my problem and began looking and eventualy found the solution. Like I said before I'll encounter another problem soon...

Thanks everyone though for helping, this forum is so helpful.

Eboggles · 13-07-2012 12:32pm

ABDublin wrote: »

Yeah I googled my problem and began looking and eventualy found the solution. Like I said before I'll encounter another problem soon...

Thanks everyone though for helping, this forum is so helpful.

Ok then, glad you got it sorted

.

Where exactly did that error code popup? It's just if someone were to have the misfortune of dealing with it, at least someone here could help them out.

ABDublin · 13-07-2012 12:34pm

Eboggles wrote: »

Ok then, glad you got it sorted .

Where exactly did that error code popup? It's just if someone were to have the misfortune of dealing with it, at least someone here could help them out.

I posted it on Page 1, It's;

Install Windows
The computer restarted unexpectedlt or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and the restart the installation."

Seem to have another problem... My screen resolution only goes upto 1400x1050 while the screen is 1900x1080?
Edit: Fixed it, forgot about the drivers

Need Help.

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