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HP DeskJet 6940 Printer Resume light on

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  • #2
    barneysplash
    Closed Accounts Posts: 1,205 ✭✭✭barneysplash


    Hi everyone

    Here is the resolution of the printer situation.

    Our hardware support partner replaced the formatting board,
    also known as the logic board, in the unit.
    It is working ok again.

    If you have this printer at home and have to take it to
    a computer repair shop, it would probably be more economical
    to scrap the printer and buy a replacement.


    Here is some advice from another forum detailing how to reset the
    printer. I tried this with my printer, it did not work, but maybe
    it will help someone else out:


    The manual says to

    1. Verify that the printer is powered on.
    2. Press and hold down the Report Page button.
    3. While holding down the Report Page button, press the Cancel button three times.
    4. Release the Report Page button.


    Thanks for reading and posting.
    Barney


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