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Bord Gáis - When do they disconnect you?

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  • 24-07-2012 8:45pm
    #1
    nojunkmaill
    Registered Users Posts: 160 ✭✭


    Hello

    Not sure if this is the correct place for this.

    I'm in a apartment where the gas bills come in the name of a former tenant. He's away for a year and the current housemates (including me) and him agreed to keep it in his name and pay it as normal.

    W got a bill in April which was an estimate and it was paid, apart from €50 as we were a little short and were told the next bill would be an actual reading.

    That came in June (it was an actual reading) - The amount was due mid June and was paid then, apart from €40 which we are paying this week (when we get paid)

    My heating isn't working tonight :o It may be an issue with the boiler, it came on briefly and then went dead seemingly!

    Would they cut us off with no warning? The name on the bill isn't contactable by phone if they were trying him on that?

    I had thought we'd get some notice or demands by letter even?

    I tried ringing them previous but they wouldn't speak to me so I'm sure it won't be any different now.

    Thanks.


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    #2
    Agent_99
    Registered Users Posts: 918 ✭✭✭Agent_99


    Generally you have to be 2/3 months in arrears and then they will send a letter to make a payment plan by phone if you don't keep up the payments I think they send a 10 day notice. I can't imagine them disconnecting you for €40.


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    #3
    nojunkmaill
    Registered Users Posts: 160 ✭✭nojunkmaill


    Agent_99 wrote: »
    Generally you have to be 2/3 months in arrears and then they will send a letter to make a payment plan by phone if you don't keep up the payments I think they send a 10 day notice. I can't imagine them disconnecting you for €40.

    Thanks. Might just be the boiler acting up, haven't had it on for a while!


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    #4
    Madam_X
    Closed Accounts Posts: 6,327 ✭✭✭Madam_X


    Hi Nojunkmaill, I'd say it's very highly unlikely they've disconnected you - it would take a lot more and a lot longer. And yes, paper correspondence, even if they're also contacting the account-holder by phone/email. If you find it hard to pay in full when the bill arrives, you can pre-pay bits and bobs into the account prior to the bill to keep on top of it. :)


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