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Shadow transactions

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    #32
    working fool
    Registered Users Posts: 813 ✭✭✭working fool


    Bank of Ireland: Linda wrote: »
    Hi working fool,

    The letter that is sent out with the card is a standard letter that goes out with all cards. When you cancelled the card, due to the issues you were having, the agent may have cancelled everything for security and should have verbally advised you would receive a new pin.

    I apologise again for the issues you have had and hope when you receive the pin nothing else arises for you.

    Thanks
    Linda

    I had no intention to cancel the card .
    First person I spoke to at 365 said it would take another 24h to reset the card
    Second person said they would have to send me out another different pin number in 3 to 5 working days which from my experience with boi means a week .

    So basically I'm on week 3 now with a dodgy card

    And after PAYING for a new one I'll have to wait yet another week !


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    #33
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi working fool,

    There seems to be a number of issues with your card.
    We'd like to look into this further for you.
    Please PM with a name, contact telephone number and account holding branch we will offer assistance.

    Thanks

    Billy


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    #34
    working fool
    Registered Users Posts: 813 ✭✭✭working fool


    Bank of Ireland: Billy wrote: »
    Hi working fool,

    There seems to be a number of issues with your card.
    We'd like to look into this further for you.
    Please PM with a name, contact telephone number and account holding branch we will offer assistance.

    Thanks

    Billy
    Ok will do


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    #35
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi working fool,

    Just to let you know we have not received your pm as of yet. If you can send it once you have a chance for us to investigate for you.

    Thanks
    Linda


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    #36
    working fool
    Registered Users Posts: 813 ✭✭✭working fool


    Bank of Ireland: Linda wrote: »
    Hi working fool,

    Just to let you know we have not received your pm as of yet. If you can send it once you have a chance for us to investigate for you.

    Thanks
    Linda
    I sent it to that billy guy who answered the last time


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    #37
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi working fool,

    We seem to be having an issue/delay receiving PM's. We've sent you a PM, can you please reply to that with the details and we'll have a representative give you a call.

    Thanks
    Tara


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    #38
    vic20
    Registered Users Posts: 255 ✭✭vic20


    Keep calm working fool, keep calm.
    (Monty Python could use this if they were still around)


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    #39
    working fool
    Registered Users Posts: 813 ✭✭✭working fool


    vic20 wrote: »
    Keep calm working fool, keep calm.
    (Monty Python could use this if they were still around)

    I'm getting the feeling my user name is coming back to bite me

    Spanish inquisition anyone ?


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    #40
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi working fool,

    Thanks we've received your PM and a representative will be in touch soon.

    Cheers
    Tara


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