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Car warranty not being upheld

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  • 25-07-2012 8:21pm
    #1
    Carriexx
    Registered Users Posts: 145 ✭✭


    Hi,

    My sister bought a 2nd hand car off a garage 3 months ago with a 6 month warranty. The timing belt has gone - the garage is saying they have been taken over and nothing they can do - even though its clear they havent - what should she do?


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    #2
    chris85
    Registered Users Posts: 4,502 ✭✭✭chris85


    Carriexx wrote: »
    Hi,

    My sister bought a 2nd hand car off a garage 3 months ago with a 6 month warranty. The timing belt has gone - the garage is saying they have been taken over and nothing they can do - even though its clear they havent - what should she do?

    So same company then? They must honour it under consumer law. You made a contract with the company which is still there (i am presuming) and they must honour it.

    Are they a SIMI member?


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    #3
    AltAccount
    Registered Users Posts: 2,058 ✭✭✭AltAccount


    Is the timing belt covered by the warranty? That'd be a wear and tear item I'd say.


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    #4
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    were you told the timing belt was done when you bought the car.

    these 2nd hand warranties generally cover the engine and gearbox.
    The SIMI would be able to advise you even if they are not members.http://www.simi.ie/Find+a+Member.html

    Alternatively there is the national consumer authority.


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    #5
    Carriexx
    Registered Users Posts: 145 ✭✭Carriexx


    When she called the garage yesterday , the guy she bought the car off said yes it would be covered and that he'd call her back in a minute. He never called back and wouldnt answer his phone then, after a while someone else answered the phone and said that sales guy doesnt work there anymore , the garage had changed owndership and that he must have answered the phone when ihe was in cleaning the office!!! And not to call again!


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