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Bower and Wilkins - need help

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  • 25-07-2012 11:05pm
    #1
    Chiparus
    Registered Users Posts: 2,270 ✭✭✭


    I got a present of a B+W Zeppelin about 31 months ago as a Christmas present form my wife ( it had been brought in Brown Thomas). I think it was about €400. Recently it has stopped working . From looking on the web it seems there is a design/component fault.
    http://reviews.cnet.com/speakers-speaker-systems/bowers-wilkins-zeppelin/4864-6467_7-32650954-7.html
    I emailed B+W in the UK and they said fine send us your address and they would send a box to have it couriered to them to be fixed.

    When I sent my Waterford address to them they said that it would have to be dealt with by the Irish distributers .

    I contacted the Irish distributers ( Cloney Audio in Blackrock)who told me I would have to pay for it to be sent to them and there would be a 140 euro initial diagnostic charge.

    Is there anything I can do?


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    #2
    keithclancy
    Registered Users Posts: 9,208 ✭✭✭keithclancy


    Go back to the Shop, your contract is with them.


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