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No Dial Tone - Failed Enablement

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  • 30-07-2012 3:02pm
    #1
    bren50c
    Closed Accounts Posts: 129 ✭✭


    Hi.

    I was on to eircom repairs about no dial tone on a recent re-connection. They told me it was a failed electronic enablement. They told me i needed a technician call out but I had to go through sales dept. Sales told me i needed repair dept. Kept getting transferred. Hopefully one of you guys could set me up with a technician call-out.

    Thanks.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    bren50c wrote: »
    Hi.

    I was on to eircom repairs about no dial tone on a recent re-connection. They told me it was a failed electronic enablement. They told me i needed a technician call out but I had to go through sales dept. Sales told me i needed repair dept. Kept getting transferred. Hopefully one of you guys could set me up with a technician call-out.

    Thanks.

    Hi bren50c,

    Can you private message me with your eircom account number, name account and mobile contact number.

    * Also can you confirm that you have plugged a handset into the main socket and there was no dial tone?

    Thanks, Mark


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