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Forgot to take money out of ATM

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  • 12-08-2012 6:01pm
    #1
    ghogie91
    Registered Users Posts: 1,121 ✭✭✭


    Hi Guys,

    Was at a National Irish Bank atm yesterday around hakf 3 i used my BOI card to withdraw a hundred quid

    I actually forgot to take the money out of the machine, what happens now? What do i do?

    Cant believe i didnt take the money but the transaction is gone through as if i took it out which is understandable, will this automatically go back into my account providing no one actually took it from the machine? There was no one around

    How would i go about sorting this?

    Thanks,
    Gary


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    #2
    JustAddWater
    Closed Accounts Posts: 1,990 ✭✭✭JustAddWater


    ghogie91 wrote: »
    Hi Guys,

    Was at a National Irish Bank atm yesterday around hakf 3 i used my BOI card to withdraw a hundred quid

    I actually forgot to take the money out of the machine, what happens now? What do i do?

    Cant believe i didnt take the money but the transaction is gone through as if i took it out which is understandable, will this automatically go back into my account providing no one actually took it from the machine? There was no one around

    How would i go about sorting this?

    Thanks,
    Gary

    Happens a lot. Ring your bank with the details and they'll request a balance on the ATM. It'll show €100 over and the bank will arrange to credit it back

    It's not difficult to sort!


  • Options
    #3
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Gary,

    Thanks for contacting us.

    As JustAddWater mentions, I would advise calling Banking 365 on 0818 365 365.
    The representative will take some details and offer assistance.

    Thanks

    Billy


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    #4
    sitstill
    Registered Users Posts: 1,380 ✭✭✭sitstill


    Erm, how does someone forget to take 100 quid out of the ATM? :confused:


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    #5
    ghogie91
    Registered Users Posts: 1,121 ✭✭✭ghogie91


    Thanks for the help i called and al was sorted providing no one actually lifted the cash after I walked away, which I don't thinkhappened

    I know like I feel so stupid its the stupid national Irish bank slowness and step after step before the money comes out... Ya do feel like a parking cone after doing it and I had a tattoo booked in 2 hours after.... A plank I was


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    #6
    ghogie91
    Registered Users Posts: 1,121 ✭✭✭ghogie91


    Bank of Ireland: Billy wrote: »
    Hi Gary,

    Thanks for contacting us.

    As JustAddWater mentions, I would advise calling Banking 365 on 0818 365 365.
    The representative will take some details and offer assistance.

    Thanks

    Billy

    Man Billy!

    would you know how long this takes?

    Man gotta eat!


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    #7
    Old Perry
    Registered Users Posts: 1,511 ✭✭✭Old Perry


    I done this once in a hurry, read somewhere that you have 40 seconds to take cash and then the machine retracts it back in. Anyhow, mine was back in my account within a day from what i can remember.


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    #8
    N17er
    Registered Users Posts: 85 ✭✭N17er


    I did this with 200 bills. was putting it in a wedding card. left it in the facking machine and walked off. took 5 mins to realise and rang aib. they said ig was taken out. Atm starts beeping if you don't take it and then sucks it back in. Person behind me in the queue obviously got it. couldn't believe their luck id say. hopefully karma gets the c*nt. 400 bills that wedding card cost me.


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    #9
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Gary,

    Normally the ATM runs a check and if it doesn't balance correctly, it re-credits the funds back to your account, providing the next person at the machine didn't take it. As you mention this is unlikely as the money is usually taken back fairly quickly. It can take a few days for this to happen. If you don't see the funds within 5 working days, please let Banking 365 know and they will complete an ATM Query Form.

    Thanks

    Billy


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    #10
    ghogie91
    Registered Users Posts: 1,121 ✭✭✭ghogie91


    Bank of Ireland: Billy wrote: »
    Hi Gary,

    Normally the ATM runs a check and if it doesn't balance correctly, it re-credits the funds back to your account, providing the next person at the machine didn't take it. As you mention this is unlikely as the money is usually taken back fairly quickly. It can take a few days for this to happen. If you don't see the funds within 5 working days, please let Banking 365 know and they will complete an ATM Query Form.

    Thanks

    Billy

    Cheers Billy, well its been 7 days (5 working days), i called this day last week to report the missing money and still nothing back in the account, ill ask for an ATM query form, just wanna really know if it was actually taken out by the next lad or is there 100 beans floating around there not allocated to my specific account


  • Options
    #11
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Gary,

    As the funds haven't been credited back to your account, I would advise calling Banking 365 and asking the agent to complete the ATM Query Form.

    Thanks

    Billy


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