Repairs from apple

jazoo

ive got an iphone 4 its working but seems to have a software problem.. ive asked a few of these independent repairs to look at it but they are scratching their heads...its out of warranty but how do i go about getting apple to fix it.. there repairs website is looking for 30euro apple care product .... what is this and how does it work.Im finding the whole apple repair website very confusing..

TouchingVirus

Apple Care is a product that's essentially a warranty extension. It can only be purchased while a product is still in the standard warranty.

http://support.apple.com/kb/index?page=servicefaq&geo=Ireland&product=iphone

Go here, on the left click Warranty & Service Pricing and then click the "My iPhone is not eligible for warranty service. What are my service options?" question.

Looks like it's €211 for a repair for a 4S from Apple Online including return shipping.

I'd take it to an authorised repairer like DMac on Ormond Quay in Dublin who might be able to fix it for cheaper.

Dublinstiofán

1) Upgrate iTunes to the latest version and install the latest version of
iOS on your device. Do a complete restore on the iPhone setting it up
as a new phone when finished (do not restore from a previous backup).
Apple will tell you to do this on the phone so it will save you some time.

2) If its been opened or tampered with by anybody else (other than Apple)
you can forget about trying to get a repair from them. They won't touch
it if its been tampered with by a third party repair shop.

3) If its still as it was when you got it and hasn't been opened/tampered
with call them on 1850 94 61 91. See how much they're going to charge
you for a repair and see if its worth it.

guil

TouchingVirus wrote: »

Apple Care is a product that's essentially a warranty extension. It can only be purchased while a product is still in the standard warranty.

http://support.apple.com/kb/index?page=servicefaq&geo=Ireland&product=iphone

Go here, on the left click Warranty & Service Pricing and then click the "My iPhone is not eligible for warranty service. What are my service options?" question.

Looks like it's €211 for a repair for a 4S from Apple Online including return shipping.

I'd take it to an authorised repairer like DMac on Ormond Quay in Dublin who might be able to fix it for cheaper.

There's no authorised repair centres in Ireland for an iPhone. All they are certified for is mac. This was confirmed by apple only 2 weeks ago

CathalDublin

What exactly is wrong with it?

Skerries

is Mactivate gone now, I used to deal with them years ago?

AdMMM

If it's a software problem, then you'll surely be able to rectify it by either restoring or setting up as new through iTunes?