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Emerge Universal laptop charger issue

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  • 21-08-2012 12:34am
    #1
    RED PASSION
    Registered Users Posts: 280 ✭✭


    On Saturday i bought a Emerge universal laptop charger with 11 tips for different laptops for €50, my laptop is a dell and it won't charge my laptop, it will work for 10 seconds and stop, i must take out the charger and enter it again but no joy, i can't get it to work longer than 30 seconds to charger my laptop.

    I want to return it, but the shop is known for been ass-holes for consumer rights i have been told, i spilled water on the receipt and it is hardly legible.

    what are my rights for a full refund with a receipt you can hardly read.


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    #2
    ZENER
    Registered Users Posts: 6,163 ✭✭✭ZENER


    Why did you need to buy a new charger ? Was the old one faulty ? It's quite possible there's a problem with the laptop and not the new charger. Can you confirm by trying the charger on a known good laptop ?

    If the shop plug it in and it works fine then you'll be relying on their understanding for them to take it back.

    Ken


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    #3
    RED PASSION
    Registered Users Posts: 280 ✭✭RED PASSION


    ZENER wrote: »
    Why did you need to buy a new charger ? Was the old one faulty ? It's quite possible there's a problem with the laptop and not the new charger. Can you confirm by trying the charger on a known good laptop ?

    If the shop plug it in and it works fine then you'll be relying on their understanding for them to take it back.

    Ken

    Old charger, the lead going into the laptop became split due to bad design and how i used it, had it bend at the same point over time the lead split and the inside wires broke. so it was not faulty as such just bad design, the laptop is perfect so is the battery, checked with someones elses charger but now this one i bought days ago won't charge the battery at all. plug out charger to print something etc laptop goes dead. this charger is not cheap lidl sh1t so i am very cross


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    #4
    RED PASSION
    Registered Users Posts: 280 ✭✭RED PASSION


    found this on the net


    Re: Battery is not charging with a universal charger. Why?
    Dell is strict when it comes to power supplies to protect the board from damages caused by using wrong power supplies.

    If the power supply's impedance doesnt match OEM, it will power the laptop but won't charge.



    surely this is against the fit for purpose consumer act


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