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Can't delete free eircom web site

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  • 24-08-2012 2:56pm
    #1
    La Madame
    Registered Users Posts: 130 ✭✭


    Hi,
    about 12 years ago someone created a web site for my company and uploaded it to the free Eircom web space. The address looks something like
    http://homepage.eircom.net/~********
    This person has long left the country and I am stuck with this web site which is no longer relevant and in the mean time completly misleading .Also this web site always shows on top of all the search engine results which is annoying.
    I am not an Eircom Customer anymore but is there any possibilty to get this site deleted?

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    Abolish infamous Minimum Unit Pricing!



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  • Options
    #2
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    La Madame wrote: »
    Hi,
    about 12 years ago someone created a web site for my company and uploaded it to the free Eircom web space. The address looks something like
    http://homepage.eircom.net/~********
    This person has long left the country and I am stuck with this web site which is no longer relevant and in the mean time completly misleading .Also this web site always shows on top of all the search engine results which is annoying.
    I am not an Eircom Customer anymore but is there any possibilty to get this site deleted?


    Hi La Madame,

    Thanks for your post. We normally need the account holder to make the request or if you can confirm the login details then I should be able to disable the site.

    If you are unable to contact the account holder or unable to give the login username and password, it may not be possible for you to remove the account.

    Normally, the account holder of the website will have set up some security questions. If you PM your your website, I will take a look at this.

    Otherwise you may need to contact eircom Technical Support :

    eircom Technical Support : 1530 277 100


    Best Regards,
    Ant


  • Options
    #3
    Alun
    Registered Users Posts: 21,465 ✭✭✭✭Alun


    That's a strange answer. The chances are that the person who originally set up the website is no longer an eircom customer either seeing as they left the country a long time ago. As such, surely eircom can just delete it themselves? On the other hand, they don't seem to delete old email accounts for people who haven't been eircom customers for aeons either, so who knows what their policy is on such matters.


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