Deals On Sky TV Service - (Mostly Cancellation deals)

Bubonic

https://www.boards.ie/discussion/comment/119540496#Comment_119540496

I have it a few weeks now.

I find it good and the family seem to enjoy it. However there are a few points.

1. The TV is considered only ok, judging by the reviews. For me its better than any TV I already had in the house. Picture quality and sound quality are excellent so far.
2. It has worked perfectly for me so far. The streams all work instantly.
3. The search isn't great, but apparently they plan to work on that. I have a couple of Apple TV's around as well and they blow it away in this regard.
4. I never really used any recording functionality anyway so I don't care about that. We haven't really made use of the playlist yet either, so I'm not sure how that will work out.

If I had to sum it up, I would say its fine. Its not for everyone. If I was in a place where I could put up a dish and antenna I would probably be happy with my old zgemma for freesat and saorview. But if I strip away all the short term deals, I got €200 off a better TV and can get an OTT tv service not tied to my broadband. Which is what I wanted. If all I do is pay for the TV I have the TV service for €27 with Netflix and I was already paying for Netflix. I was also paying for HBO through a DNS proxy so I have all their stuff now too through Sky Atlantic and boxsets. That was costing about another €15. So all of this will cost me less.

McGaz23

Anyone try this, did it work?

celt262

https://www.boards.ie/discussion/comment/119551354#Comment_119551354

Try what?

McGaz23

https://www.boards.ie/discussion/comment/119207455#Comment_119207455

Sorry, anyone try this? Did it work out ok?

CoBo55

https://www.boards.ie/discussion/comment/119552391#Comment_119552391

Using a different name in the same house.

celt262

https://www.boards.ie/discussion/comment/119553157#Comment_119553157

It seems to be difficult enough to do but i think you could get away with it by using a different surname (wife sign up with maiden name) but she would probably need bank account in that name also.

CoBo55

https://www.boards.ie/discussion/comment/119553227#Comment_119553227

I never tried it after, I upgraded to Q.

andy6

My brother's living with us or a year, and wants sky sports for his room. No probs with that except I'll have to call sky to get a multi room package with extra skysports on it. Apart from the pain of trying to actually get someone on the phone, I'm still in contract. Otherwise, I wud have chanced getting a whole new package in his name. I have Q and like recording. Any ideas /suggestions?

martyos121

https://www.boards.ie/discussion/comment/119587739#Comment_119587739

Sounds like one of those situations where Now TV is the perfect solution for him. It's an awful lot of hassle and money getting multiroom for only a year.

Captain Don Thorpe

For the beneift of anyone trying to negotiate with them: Cancelled Sky and cut off a few weeks ago. Had Sky Sports, Sports Extra, Netflix and UHD. Bill was going up to a ridiculous €148 p/m. They called me yesterday and offered the same package for €55 for six months, then €70 for the next six plus €50 credit. I rejected it since I'm not interested in watching much at the moment.

ben36

https://www.boards.ie/discussion/comment/119642310#Comment_119642310

Interesting as cancelled myself over 2 weeks ago,I’m paying €143 just for tv and still no offers like previous times,I’ll hold out and see if anything comes but if it’s cut off it’s cut off but if I got an offer like yours I’d snap their hand off as I’ll miss the sports

CoBo55

https://www.boards.ie/discussion/comment/119642310#Comment_119642310

That's an absolute bargain, don't know why you didn't take it.

Trampas

2 months after cancelling my tv I got a call. Offering me the basic tv package for €19.99 a month. Free installation and box.

Told them no as have an old hd box so get some basic uk channels and stream Irish players covers me and probably a lot of others.

I guess their q box helped break the model of a non sub but with a box but their model really relies on getting people on premium channels and along Netflix and the likes through them. It’s a model hanging by a thread with the cost of living issue

apache

https://www.boards.ie/discussion/comment/119540709#Comment_119540709

This would matter to me.

I rang Sky a while back to see if I could save anything but they couldn't help. My €70 bill breaks down to basic package €40, HD €10 and multiroom €20. I don't really want to lose anything.

I recently got a fire stick. Maybe I should just cancel the whole thing.

Trampas

https://www.boards.ie/discussion/comment/119932092#Comment_119932092

You’ve got to cancel and make it out that you don’t need them. It’s always no to anything they ask. Have you kids no. Even if you’ve 20 kids. The cost is to much for the value. Box sets. I watch Netflix you say or prime. I watch some rte or virgin but I can watch that on the player. Can turn in itv and bbc in other channels.

Ive just moved to a new house. I am on a budget. I don't want Sky as its too expensive. Signed up for Pure Telecom today for 30euro a month for 12 months (inc VAT). I don't have an aerial or satelitte dish., its a brand new house in Kerry. I have a TV but not a Smart TV. How can I get saoirview TV? Also how to I get a "free to air" box, is that something I can just buy somewhere?

Apart from that I will only be watching Netflix or Prime TV when I get my broadband or from hotspotting in the meantime. I heard firesticks don't work in Ireland? Any help would be great, or Mod please move if you need to.

bromley52

https://www.boards.ie/discussion/comment/119932647#Comment_119932647

Fire Sticks do work. If it is something cheap and cheerful you want, a NOW TV stick would do you for Netflix and Prime. They have been on offer from €10.

Masala

They must be back on Sales Drive again... got a call to take Sports Package (1+2+BT) + Cinema + HD for €19.98 for 6 months on top of my basic package .....

So took it for the benefit of teh family over Xmas and let the battle begin next May 2023!!!

Seve OB

I went into Shop in Blanch other day.

I was paying VM €71.49 per month for just 240meg broadband and no tv. They wouldn’t move when I enquired about their free tv deal which a girl in work signed up to for €2.50 a month more than I was paying. I was offered same package with no free TV …..€100 was best he would do. Told him to cancel and he got snotty with me saying people don’t want to pay for anything anymore and he hung up (well transferred me) mid sentence.

anyway, back to Sky. I was offered a few deals. Signed up for €50 a month 500mb broadband, fibre to the house I think…… need a new line. Means no more house phone unless I pay extra but never really use it that often so not bothered. We also get Sky Q basic TV pack with that deal. It would be a match to what VM were offering me……… half the price

incidentally I was buying a new tv also so did consider the Sky Glass. It’s a great looking TV, with super sound, but it’s a bit daft anyone buying it. It is a smart TV, but ONLY if you have an active Sky subscription. Let the Sun lapse and it’s no longer a smart TV.

Trampas

https://www.boards.ie/discussion/comment/119935866#Comment_119935866

Not the case of not paying anymore it’s the price they charge. Sky thinking people will pay €40 a month for basic tv is madness. Broadband prices are just going up and up. €70 for broadband is very high. I think €30-50 is fair depending on speed. Most basic speed package will do the vast majority of people. Landline who has just a landline and not a mobile. Very few be my guess.

World Cup has to hurt sky as nobody wants sports during this time. You can watch every game without a tv sub

Happy_Harry

Finally convinced my wife to get sky cancelled ( €85 for basic sky , multi room and netflix) and stocked up on now TV sticks etc .. 3 weeks after we were cut off, sky calls again and, after my wife telling we really didn't need sky anymore, she was offered the same package for €31/m for 12 months.. Since NF alone would have been €15/month, I couldn't really argue with that

washburn73

https://www.boards.ie/discussion/comment/119939243#Comment_119939243

I've been with Sky for 12 years. 4 TVs in the house - Sky Q Box + 3 Q Mini Boxes. Had a lot of add-ons to the basic package: Entertainment, Movies, Sports, Sports Extra, HD, etc.

About 6 months ago, my bill went up to €155 per month. Simply wasn't going to pay that. Rang them, asked if there was anything they could do for me. Got a fella on the phone who clearly wasn't interested so I just cut the Movies and brought the bill down by €9 per month. Sent an email to them saying that as a loyal customer I was very disappointed in the way that they stealthily remove the discounts and increase the prices - and that loyal customers don't get the same deal as new customers. Heard nothing (not surprised). One month before the contract was up, I rang to say that I wanted to cancel. Gave my 31 days notice and bar a few emails with the standard "deals", I've heard nothing from them. Due to expire in early December.

In the meantime, I've got an Android TV box and signed up for an IPTV service. Offers me everything I get from Sky (and more) for 1/6th of the cost. No brainer. My only regret is that I wished that I had done it sooner!

Maybe I get calls from Sky with an improved offer after my service expires next week or maybe I don't. They've lost me for good now anyway.

I just don't understand the business model where you annoy customers to the point where they shop around, find a better alternative and quit... only to then reach out to that same customer offering a much improved deal AFTER they've gone! Surely, it's much more economical to negotiate with the customer while you still have them and provide some demonstration that loyalty works both ways.

I'd say that they will really struggle with subscription numbers over the course of the next year as the cost of living really starts to bite and people actively look for better value elsewhere.

DermoMIO

Did the yearly call for my parents. Sports and signature last year for €52 12 months. This year got same for €51 but sports only for 6 months, I asked but didn’t push for 12 months sports as it’ll be May when I’ve to renew or cancel the sports so should should be easy enough to get it for same price then.

19 years customers with 1 year on a different account in between when they wouldn’t give me offers so no complaints here.

washburn73

Just packaged up my Sky Box (and 3 mini Q boxes) for return earlier today.... and of course, just received a text offering 50% off for 12 months this evening!

Sorry, Sky - too late.

What overpaid consultant came up with the bright idea to wait until the customer had cancelled the service before deciding to make a new offer to keep them?!?

Absolutely nonsensical policy. They've already lost this customer. But they would have kept me if they'd been prepared to negotiate prior to my contract ending.

I won't be back.

bmc58

https://www.boards.ie/discussion/comment/119642310#Comment_119642310

Hard to please some people.Many would be delighted with this offer.

Hyperbollix

Sky customer from '03 til '21. Many of those years a quick call to the loyalty team at the end of the contract was enough to secure a good discount for another 12 months....

Last year, got no joy from them and wasn't prepared to pay full whack so went through with a cancellation. They never got back to me 6 weeks after cutoff. Signed up as a new customer for a 50% discount for 12 months and with the added benefit of getting a Sky Q box.

12 month discount about to run out again, called in and only offered a few quid off the full price. After refusing that, offered "Sky Q Lite" for €10 pm which sounds like just the basic satellite channels with recording capability, but no documentaries or box sets. Decided to go through with the cancellation. They no longer put you through to a "last chance saloon" agent who will offer you the same deal you're on or something similar. The model now seems to be let the customer cancel and possible off them 40 or 50% off deal after the cutoff, or just let them cancel and sign back up!

Seems needlessly admin heavy but theyve obviously done it the other way for many years and have decided this makes them more money.

Oh well, it appears to be like motor insurance. All the benefits accrue to new signups so that's the best way to do it.

Trampas

https://www.boards.ie/discussion/comment/120003080#Comment_120003080

More than likely you give sky more money than car insurance but you don’t here Pearse Doherty standing up and shouting about it for tv, bb, electricity, gas etc

Hyperbollix

https://www.boards.ie/discussion/comment/120038351#Comment_120038351

Not quite but not far off. Tbh, I'm not a big tv watcher anymore but I'm prepared to pay €25 per month max mainly for their fantastic recording facility which means I don't see any ads unless, very occasionally, I'm watching live TV. I can't justify spending anymore than that especially when I'm spending €50 pm in rural Ireland for good broadband and theres plenty of other services, both free and cheaper than Sky, that I can avail of.

My neighbour was in the same boat earlier in the year and they let him cancel to before offering it for €19 pm a few days before the services cancelled. He didnt take them up on it. I think they need to realize that this isnt 2005 anymore. Asking people to pay 35/40/45 pm for their bog standard package isnt realistic when everyone now has broadband and lots of other streaming options.

okidoki987

Rang Sky to cancel brother's account today.

He was paying €191 for BB, 2 Multirooms, all sports and ordinary stations on a Sky Q box.

Started off I wanted cancellations, and after a lot of waffling, bloke said "hang on, let's see what we can do".

After a few minutes came back with new price of €138.

Didn't ask for breakdown or anything further, just got them to cancel anyway.

jos22

texted them today. as bill next bill was going to be 43.5 for basic package, best they said you do was 33 for 12months, last year they renew at 28, said that offer was not available to them this year

CoBo55

https://www.boards.ie/discussion/comment/120074618#Comment_120074618

Text is a waste of time, your best chance is to ring them. Texting takes bloody ages too, they take forever to reply.

jos22

https://www.boards.ie/discussion/comment/120075286#Comment_120075286

Didn't feel like waiting on hold, must have been a quiet day, I text at 11 and by 11:15 they made that offer

CoBo55

https://www.boards.ie/discussion/comment/120075939#Comment_120075939

That was good going, in fairness I've never had to wait too long on the phone.

Hyperbollix

Cancelled service on Monday. Have received the carboard box to return the Skybox. What's the best way to proceed here if I'm hoping for an offer to stay on at same price as last year? Nothing coming up as regards 12 month "Re-signup" offers on MySky section of the website.

My package is offered to new customers at €25pm. Tried to avail of this using the partners detail's but they use the eircode to check for old customers s and so block you from going down that route, which is a bit ridiculous since it's a different person with a different bank account....

Sit them out for a text or phone call or call them?

muffler

https://www.boards.ie/discussion/comment/120124390#Comment_120124390

Is the service gone completely or did you just give the one month's notice?

snowgal

https://www.boards.ie/discussion/comment/120074618#Comment_120074618

what text number did you get them on? they never reply to me!

Hyperbollix

https://www.boards.ie/discussion/comment/120124448#Comment_120124448

Month's notice has expired, service gone now.

muffler

https://www.boards.ie/discussion/comment/120124467#Comment_120124467

It's a few years since I had Sky but there used to be offers for returning customers. I recall ringing one time on the last day before the service was due to be cut off and they could only give 20% off. Rang 2 days later and got 50% off as I was then classed as a returning customer. So the best offers always seemed to be had once the service was gone.

A few months ago a friend of mine who was out of contract negotiated a deal for 21.50 a month for their basic pack including the movies. I do know that offers change every so often so the agents are tied to those but I would suggest giving them a call and see what offers are available. The alternative is to wait it out not knowing if or when they may contact you. You could get a call tomorrow or maybe it could be a couple of months.

Juwwi

I signed up last July for another 12 months ,he could only give me a 6 month discount on sky sports but told me to ring him back in January and he would give me another discount on sky sports ,he gave me his name and said he was in the loyalty section.

Rang Monday and got a different bloke in sales who wouldn't transfer me to original guy ,said he'd look at what he could do .

Basically he wouldn't give me another sky sports discount unless l signed up for another 12 months .

Said l was uncomfortable doing that but he wouldn't budge on the discount unless l agreed to 12 months.

Told him to just cancel sky sports as I don't think it's worth €40 a month .

He told me in a smug way your sky cinema will be going up to €19 a month now you won't have sky sports so told him to take that off aswell .

He was getting very pi$$ed off with me because l wouldn't agree to another year .

Apparently l was making a huge mistake giving up sports channels .

I couldn't get off the phone he kept going on and on .

His last words were that sky sports and cinema will be gone in 31 days and that offer he had offered me had now expired and I'll never receive another offer from sky like it ..

The guy l got last July had it all sorted in 10 mins gave a discount l was happy with ,this guy wasted over 40 minutes Monday .

jos22

https://www.boards.ie/discussion/comment/120124462#Comment_120124462

sky Text message support,0861803131

you should some auto response back. followed by another message to login your account, followed by few questions to sent you to right department.

SeeMoreBut

https://www.boards.ie/discussion/comment/120125120#Comment_120125120

They love saying you are making a big mistake. I got rid of tv back in September and don't miss it. I've a HD box so still get a good few channels still and stream off rte/virgin players if needs be

Speak Now

Couldn't get the guy off the phone last time I was onto them, guy from the North. He told some lies about FTA channels as well, blamed it on Ireland leaving the E.U lol.

robwen

Do u have to call them if u want to cancel part of your package, say if I want to get rid of sports or movies package but keep the basic do I have to go through the whole rigmarole on the phone or is there somewhere online or by text I can do it?

okidoki987

It's been said before but how daft is it, letting a customer leave and then go back to them with an improved offer?

Most people will have made alternative arrangements especially if it's the broadband.

Trampas

Got a call from sky last night. I was doing shopping so couldn’t entertain them. Must be struggling to keep customers and trying to get them back. Over 4 months now out. Yes I’d like the recording facility but not worth it for a few channels I’d need it for

CoBo55

https://www.boards.ie/discussion/comment/120195412#Comment_120195412

What did they offer you, or did you get that far?

Trampas

https://www.boards.ie/discussion/comment/120195485#Comment_120195485

Didn’t get anywhere as pushing a trolley

okidoki987

Had Sky TV, 2 Multiroom boxes, all the sports channels with 500mb Broadband which had gone up to €191 a month.

Cancelled and they came back with €138 (12 month contract) for exact same.

CoBo55

https://www.boards.ie/discussion/comment/120199354#Comment_120199354

Which is still shocking for an all in one deal.

Trampas

Missed the call from sky. They ring at awful times for me. Surprised they’re ringing at the moment with the increase in price getting announced. Imagine going on a round of calls to book people up to nail them with an increase