Deals On Sky TV Service - (Mostly Cancellation deals)

thehookster

Rang sky yesterday evening to cancel, was offered 11 euro off current package for 3 months only which I declined......then she said to me if I find it too expensive I should cancel the hd as it would make it alot cheaper..I replied cancelling the whole thing will make it even more cheaper and asked to proceed with cancellation, she then gave me the whole loyalty gibberish that I will lose current offer (half price hd) if I change my mind and decide not to cancel, I said in all fairness that's not much of a loyalty offer when you are offering new customers half price packages for 6 months.....she offered nothing more and I got email 5 mins later confirming cancellation.
it'll be interesting to see will I get a call back before the month is out.....The other half wasn't impressed I cancelled ;-)

huddlejonny

thehookster wrote: »

Rang sky yesterday evening to cancel, was offered 11 euro off current package for 3 months only which I declined......then she said to me if I find it too expensive I should cancel the hd as it would make it alot cheaper..I replied cancelling the whole thing will make it even more cheaper and asked to proceed with cancellation, she then gave me the whole loyalty gibberish that I will lose current offer (half price hd) if I change my mind and decide not to cancel, I said in all fairness that's not much of a loyalty offer when you are offering new customers half price packages for 6 months.....she offered nothing more and I got email 5 mins later confirming cancellation.
it'll be interesting to see will I get a call back before the month is out.....The other half wasn't impressed I cancelled ;-)

I'm in the same boat, cancelled last week on behalf of a relative, waiting for a call-back which hasn't happened yet. My relative was with Sky for 15 years and they offered a paltry €10 discount a month while I have 50% off the tv package after previously cancelling and ringing them back to see if they wanted my business or not.

When I cancelled recently I spoke to one chap who told me not to expect any call back whatsoever which is pure bluff on his part. Another fella said that all departments in the call centre were manic busy and that is pure luck whether you get a call-back or not.

Itsabrack

thehookster wrote: »

Rang sky yesterday evening to cancel, was offered 11 euro off current package for 3 months only which I declined......then she said to me if I find it too expensive I should cancel the hd as it would make it alot cheaper..I replied cancelling the whole thing will make it even more cheaper and asked to proceed with cancellation, she then gave me the whole loyalty gibberish that I will lose current offer (half price hd) if I change my mind and decide not to cancel, I said in all fairness that's not much of a loyalty offer when you are offering new customers half price packages for 6 months.....she offered nothing more and I got email 5 mins later confirming cancellation.
it'll be interesting to see will I get a call back before the month is out.....The other half wasn't impressed I cancelled ;-)

You'll get a callback, I will be keeping an eye out

Vego

It gas how sky send in the post how they needed to have a rise in subscription charges this year ......while posting record profits ....No doubt its a decent product but they need to look at their pricing structure

jca

Vego wrote: »

It gas how sky send in the post how they needed to have a rise in subscription charges this year ......while posting record profits ....No doubt its a decent product but they need to look at their pricing structure

And equalise it to the UK prices. We're getting ripped off here.

huddlejonny

Paying more for less! No wonder people want discounts.

Cyril Squirrel

I cancelled recently after nearly 10 years and being offered a €10 reduction on my bill. The service was cut off on the 20th October. No call back,no email, nothing. I rang them to ask when the credit on my account would be refunded to my bank, the conversation was quick and to the point. No new deal offered, no hard sell. So, maybe don't count on a counter offer from them!
Thinking of getting a friend to sign up as a new customer for me. She already has a Sky account for her own address. Would this be a problem would anyone think?

Itsabrack

Do you not have someone else in the house? is your address specific, like a house number? rural or urban?

codie

Cyril Squirrel wrote: »

I cancelled recently after nearly 10 years and being offered a €10 reduction on my bill. The service was cut off on the 20th October. No call back,no email, nothing. I rang them to ask when the credit on my account would be refunded to my bank, the conversation was quick and to the point. No new deal offered, no hard sell. So, maybe don't count on a counter offer from them!
Thinking of getting a friend to sign up as a new customer for me. She already has a Sky account for her own address. Would this be a problem would anyone think?

I got cut off 29 Sept and was told no more deals all exhausted for you'r account.If they offered me a deal I would prob of stayed but they didn't.3 weeks passed and got email 1/2 price for 9 months.Week after that a letter and a phone call-same offer.Got another phone call Monday.I didn't sign up as I am now happy with FTA and Saorview .But give it time they will ring you

Cyril Squirrel

Itsabrack wrote:

Do you not have someone else in the house? is your address specific, like a house number? rural or urban?

Just me, urban, specific address.

Itsabrack

Cyril Squirrel wrote: »

Just me, urban, specific address.

Try going back to your old account, they will give you offers

Cyril Squirrel

Itsabrack wrote:

Try going back to your old account, they will give you offers

current carphone warehouse is pretty good though!

The Sparrow

I signed up for the CPW offer today but it has slightly changed from what was posted earlier in this thread.

It is €36 for Variety and Sports now and it does not include HD. Multiroom was however half price and they offered me half price HD too but I declined.

Adding movies added an extra €4.50 a month so I decided to go for it. Total was €47.50 which includes €40.50 for variety, sports and movies and €7.50 for multiroom. Bit gutted about the lack of HD but such is life.

I presume we won't have any issues swapping out the new Sky+ box for our current HD box when the installers leave so that we at least have the BBC's and RTE 2 in HD?

I asked for a copy of the prices so I can scan that if anyone is interested.

okidoki987

Just me, urban, specific address.

Try it in Irish?

The Sparrow

Cyril Squirrel wrote: »

current carphone warehouse is pretty good though!

They don't ask for any ID or utility bills or anything. You could probably call yourself anything and get away with it.

My vote would be Max Power but your name in Irish would do the trick nicely too

Cyril Squirrel

What about bank details? They'll be the same as those for the account I just cancelled, will this matter?

The Sparrow

Cyril Squirrel wrote: »

What about bank details? They'll be the same as those for the account I just cancelled, will this matter?

I suspect not. They didn't verify my details or anything today. They just took them.

I was sure they would figure it out because we are still customer's with Sky for phone and broadband but they didn't at all.

i suppose if you think about it, they don't know whether how big your house is or whether it is apartments or whether you are a new person moving into the spare room or whatever and they don't really care.

You may as well try it, worse comes to worse they realise and on't give it to you but I doubt that would happen.

Cyril Squirrel

I'll try the Irish version of my name with my own bank details, see what happens. I could be a while waiting on a call back regarding my cancellation so nothing to lose really. Any idea how quickly they're getting out for installations?

Trampas

My half price offer was up and rang and got the usual garbage and even got one that since I'm a loyal customer I would never pay full price and goes it's €4 off. He goes on about changing package to reduce cost so end up going I can give you 20% and I said no. He goes on about how he's trying to save me money and they've no half price offers at the moment. So like someone above told him I can save €92 by cancelling it all. So cancellation has gone in.

Even tried the Christmas and no tv card.

Next thing I hear on the radio today 50% off.

Sit and wait

madmaxvideo

The Sparrow wrote: »

I signed up for the CPW offer today but it has slightly changed from what was posted earlier in this thread.

It is €36 for Variety and Sports now and it does not include HD. Multiroom was however half price and they offered me half price HD too but I declined.

Adding movies added an extra €4.50 a month so I decided to go for it. Total was €47.50 which includes €40.50 for variety, sports and movies and €7.50 for multiroom. Bit gutted about the lack of HD but such is life.

I presume we won't have any issues swapping out the new Sky+ box for our current HD box when the installers leave so that we at least have the BBC's and RTE 2 in HD?

I asked for a copy of the prices so I can scan that if anyone is interested.

I'd be interested in a copy of the prices if possible Sparrow. Just out of curiosity why do you physically have to go in to store? Could you not just call as Ahmad from xxxx store and hand the phone to your missus?

The Sparrow

Cyril Squirrel wrote: »

I'll try the Irish version of my name with my own bank details, see what happens. I could be a while waiting on a call back regarding my cancellation so nothing to lose really. Any idea how quickly they're getting out for installations?

Ours is being installed in just over a week after signing up today.

madmaxvideo wrote: »

I'd be interested in a copy of the prices if possible Sparrow.

Sure, I'll scan it in the morning and post it here.

Cyril Squirrel

madmaxvideo wrote: »

I'd be interested in a copy of the prices if possible Sparrow. Just out of curiosity why do you physically have to go in to store? Could you not just call as Ahmad from xxxx store and hand the phone to your missus?

http://www.boards.ie/vbulletin/showpost.php?p=92992022&postcount=432

The Sparrow

Cyril Squirrel wrote: »

http://www.boards.ie/vbulletin/showpost.php?p=92992022&postcount=432

Yeah that is the same as the doc in store today.

ozymandias10

is that a HD deal

The Sparrow

ozymandias10 wrote: »

is that a HD deal

No, unfortunately not but HD can be added to it for half price.

andrew1977

I am now almost 2 months since I cancelled and lost my viewing.
Not a word from sky yet, not a letter/email nothing.
In the past, I would have been plagued with "come back to us " offers ".

Cyril Squirrel

Got a family member to sign up in Carphone Warehouse, at my address, as a new customer, today using my bank account details. No issues, installation will be saturday week. Could have been sooner but just wasn't suitable for me. You can add hd to these packages for a further €7.50.
I don't think anyone should bank on a call back once they've cancelled.... Anyway, I'm not sure they would have offered me anything as good as this.

lowbatt07

Cyril Squirrel wrote: »

Got a family member to sign up in Carphone Warehouse, at my address, as a new customer, today using my bank account details. No issues, installation will be saturday week. Could have been sooner but just wasn't suitable for me. You can add hd to these packages for a further €7.50.
I don't think anyone should bank on a call back once they've cancelled.... Anyway, I'm not sure they would have offered me anything as good as this.

Do they insist on installing a phone line now as standard or can you opt not to have the phone connected if you dont have multiroom?

I'm think of getting the other half to sign up to the cpw deal but under no circumstances do i want the box hooked up to the telephone (I wont be taking multiroom )

firestarter51

lowbatt07 wrote: »

Do they insist on installing a phone line now as standard or can you opt not to have the phone connected if you dont have multiroom?

I'm think of getting the other half to sign up to the cpw deal but under no circumstances do i want the box hooked up to the telephone (I wont be taking multiroom )

no need for a phone in the house anymore

lowbatt07

firestarter51 wrote: »

no need for a phone in the house anymore

Thanks

It's strange that they no longer require you to have a phone. Do you still need a phoneline if you have multiroom? if not, how do they track whether the multiroom box is in the registered household?

Tipsy McSwagger

http://skyireland.goldenpages.ie/

Has the free call been removed?

rosieirl

Nope, free call is still available. Maybe the way you find it has changed? I looked on my pc there now and moving the mouse on Sky nationwide finds the free call option to the right, so it's still there. So have another look. I rang Sky on my iphone during the week and the free call option played up, as in 'internal error' came up when I pressed call now, but the option for 1min worked.

Tipsy McSwagger

It's there but i can't click on it

ozymandias10

just cancelled with sky..pitiful offer really if you want HD. gonna go with CPW. anyone know if there is an issue as My account wont cancel until 19th December. can I get the install of HD box etc with CPW before that or does it have to wait until other account cancels fuly.

wcarey1975

ozymandias10 wrote: »

just cancelled with sky..pitiful offer really if you want HD. gonna go with CPW. anyone know if there is an issue as My account wont cancel until 19th December. can I get the install of HD box etc with CPW before that or does it have to wait until other account cancels fuly.

It shouldnt matter. I got the CPW deal around the start of October and had two accounts at the address for about 28 days. I just unplugged the old box and moved it upstairs. All the cables were still there all the had to do was put in hte new box in the space provided and plug in all the cables that were still there. They were in and out of my house in under 10 minutes.

soundsham

soundsham wrote: »

Due to be cancelled soon too
Going to let it run and see refuse to pay over €50 for everything incl multiroom that was my limit and stuck to it last time
Time to play the game

Cancelled 2 months ago
Not a peep from sky

Resigned at CPW let weekend & reconnecting tomorrow morning
all channels and hd 50% off ,multi room €10 extra €55-50


Hopefully all goes to plan tomorrow
And I'll be doing it all again in herselfs name in 12 months

Vego

AnyOne been over charged or is it just me (second bill in to new term)

wcarey1975

Vego wrote: »

AnyOne been over charged or is it just me (second bill in to new term)

Did you call them?

huddlejonny

Vego wrote: »

AnyOne been over charged or is it just me (second bill in to new term)

Yes, just checked my bill after upgrading to Variety pack and I have been overcharged €4.

Vego

wcarey1975 wrote: »

Did you call them?

Yeah will when I get home from work

gimmick

Getting cut off tomorrow I think. Genuinely surprised I never got a "please stay" call.

jay1988

gimmick wrote: »

Getting cut off tomorrow I think. Genuinely surprised I never got a "please stay" call.

Call there cancellation line and tell them you got a letter with 6 months half price On it, they'll give it to you they get commission for everyone the get back so they won't care.

gimmick

jay1988 wrote: »

Call there cancellation line and tell them you got a letter with 6 months half price On it, they'll give it to you they get commission for everyone the get back so they won't care.

TBH, I'm not bothered. I never watch anything on it any more. Netflix is king now. Just surprised is all.

CJmasgrande

gimmick wrote: »

TBH, I'm not bothered. I never watch anything on it any more. Netflix is king now. Just surprised is all.

I got the CPW offer in October and I noticed we are the same. Nobody watches tv in our house any more except for the odd soccer match and herself likes few things on Irish Saorview so Sky TV is total waste of money for me also as it's just never used anymore, my two teenagers prefer gaming and Internet

wawaman

I rang them on Tuesday and got movies, sport and HD half price for 12 months

cian8

wawaman wrote: »

I rang them on Tuesday and got movies, sport and HD half price for 12 months

Details please!

huddlejonny

gimmick wrote: »

Getting cut off tomorrow I think. Genuinely surprised I never got a "please stay" call.

Was told during the week by sky that they have to wait until after the cancellation period to give you an offer.

wawaman

cian8 wrote: »

Details please!

Rang them and told them I was thinking strongly about leaving. After a bit of pushing I was offered movies/sport half price for 6 months, I declined and the girl offered me it for 12 months. I then asked her was there any deals on hd, first offer was €10, turned it down and was offered €7.50 for 12 months

Kirk Van Houten

slightly off topic but Sky are coming this morning to install a new Sky+ HD box for me. Do they supply a HDMI cable to connect the box to the TV or do I need to get one.
Thanks
Kirk

padohaodha

Kirk Van Houten wrote: »

slightly off topic but Sky are coming this morning to install a new Sky+ HD box for me. Do they supply a HDMI cable to connect the box to the TV or do I need to get one.
Thanks
Kirk

They provide all