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cancelling account

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  • 10-09-2012 3:23pm
    #1
    millivanilli
    Registered Users Posts: 131 ✭✭


    Hi

    I emailed last week, the 1st re cancelling my account as I am moving house. I received the reply below on the 3rd

    Dear Murray, Jill (j.murray8@nuigalway.ie),

    Thank you for your e-mail to eircom net Webmaster.

    This is an automated response, you should receive a response within 24
    hours with a response to your query.

    Your case ID is 6166547.


    Kind Regards,

    eircom net Webmaster.


    But have heard nothing since. I am moving house on Wednesday, the 12th, so can you please advise me what to do? I can pm account details

    thanks


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  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    millivanilli wrote: »
    Hi

    I emailed last week, the 1st re cancelling my account as I am moving house. I received the reply below on the 3rd

    Dear Murray, Jill (j.murray8@nuigalway.ie),

    Thank you for your e-mail to eircom net Webmaster.

    This is an automated response, you should receive a response within 24
    hours with a response to your query.

    Your case ID is 6166547.


    Kind Regards,

    eircom net Webmaster.


    But have heard nothing since. I am moving house on Wednesday, the 12th, so can you please advise me what to do? I can pm account details

    thanks

    Hi millivanilli,

    I am afraid that that is not the correct e-mail address for cancellations.

    Below is a link to the cancellation process in full


    - http://bit.ly/P5iXvc

    Let me know if you have any follow up queries.

    Thanks, Mark


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