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UPC now has its own Talk back forum on Boards

  • 14-09-2012 4:20pm
    #1
    Eamo71
    Registered Users, Registered Users 2 Posts: 644 ✭✭✭


    Boards has just just launched a new Talk To forum for @UPC here http://www.boards.ie/vbulletin/forumdisplay.php?f=1546
    So, if you've any issue then go to the link and get the ball rolling.
    Great idea. well done Boards and UPC!

    Apologies if this has already been posted.
    Tagged:


Comments

  • #2
    9959
    Registered Users, Registered Users 2 Posts: 1,785 ✭✭✭9959


    What's left to talk about on this forum if we go to that one??


  • #3
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Casey Cablevision and their new 200mbit product. :)


  • #4
    9959
    Registered Users, Registered Users 2 Posts: 1,785 ✭✭✭9959


    Fair enough.


  • #5
    zg3409
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭zg3409


    I think the idea is that the official UPC rep will reply to every thread, however others seem to be replying instead.

    It's a good idea, but when someone posts it should bar anyone else from replying except official UPC rep.

    That said in many cases people dont give even the basic info of location, package, available options at their address and they often want indepenent advice of whether to switch providers, go free to air, or haggle for a deal. The official rep would be better, in my opinion reading every thread here, and within 24 hours replying to each thread saying "UPCs policy is ..... and you should expect ...."

    I know that does not currently happen and Saorview's rep got fed up with people asking different questions in the one thread so if this system works then hopefully it will be an improvement.

    So people please give at least a few days for UPC to respond before giving your own advice on this new system


  • #6
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,814 ✭✭✭lertsnim


    Sponge Bob wrote: »
    Casey Cablevision and their new 200mbit product. :)

    Do you know how much that is? No mention of it on their website. In fact the website isn't very good at all. No mention of the television channels available etc.


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  • #7
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    I was joking about Casey.

    I personally don't think UPC have the hang of this 'boards' thing at all...unlike eircom who have a very good handle on interaction and its pluses and minuses overall...and who can cope with the rough and the smooth very well.

    It could go pear shaped rather rapidly :)


  • #8
    9959
    Registered Users, Registered Users 2 Posts: 1,785 ✭✭✭9959


    Agree with above. The phrase 'putting your hand out to be slapped' springs to mind.


  • #9
    Eamo71
    Registered Users, Registered Users 2 Posts: 644 ✭✭✭Eamo71


    9959 wrote: »
    What's left to talk about on this forum if we go to that one??

    Lots. The UPC board is a forum for complaints, feedback and service related issues. Here, we can continue talking about anything...


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