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Visa Debit Card -- doesn't show detailed information

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  • 25-09-2012 6:13pm
    #1
    luisspellcast
    Closed Accounts Posts: 234 ✭✭


    hi,

    my visa debit card is not showing me detailed information of my purchases -- with the advantage of using this for online purchases (instead of using the credit card) i'm finding it very hard to keep track of my shopping, specially when i tend to do so many small transactions in between 2 and 20 euro

    any way i can have a more detailed information of the purchase !?


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    #2
    coylemj
    Registered Users Posts: 25,435 ✭✭✭✭coylemj


    Had the same experience, bought lunch in a well known Dublin pub but it appeared on my online statement as simply 'debit card' so....
    coylemj wrote: »
    Hi guys, I used my Visa Debit card today for a small POS transaction. On my 365Online statement the transaction is listed simply as 'Debit Card', are there any plans to name the merchant as would happen on a CC statement?
    Bank of Ireland: Pat wrote: »
    Hi coylemj,

    When you make the transaction it will appear on 365Online as 'Debit Card' until the retailer processes the transaction on their side. This can sometimes take a couple days. Once this has been done, you will be able to view the description online in much the same way as you can view the description for credit card transactions on your statements.

    I hope this answers your question.

    Thanks
    Pat


    Right enough, after a few days the name of the pub appeared against the transaction on my statement.


  • Options
    #3
    luisspellcast
    Closed Accounts Posts: 234 ✭✭luisspellcast


    thanks for the reply

    i was wondering if it was just taking it's time -- apparently, it's taking loads of time !


  • Options
    #4
    Bank of Ireland: Graham
    Closed Accounts Posts: 371 ✭✭Bank of Ireland: Graham


    Hi luisspellcast,

    As coylemj pointed out, it may take a few days for the narrative to display more information. The time it takes depends on when the retailer processes the transaction.

    Thanks for posting,
    Graham


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