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Arrears on Bill??

PaddyCar · 2012-09-26 14:07:59

This months bill shows up arrears of 41.89 even though i paid the last bill in full. Any ideas?

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26-09-2012 3:07pm

#1

PaddyCar

Registered Users Posts: 696 ✭✭✭

Join Date: January 2008

Posts: 648

This months bill shows up arrears of 41.89 even though i paid the last bill in full. Any ideas?

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#2 26-09-2012 3:31pm
Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi PaddyCar,

I'd need to have a look at the account in question to shed light on this - can you PM me your full name, address and contact number?

Generally speaking, this can happen if payment is made but doesn't reach our system before the next invoice is generated. Payments made in the post office, for instance, can sometimes take up to four working days to register on our system.

Thanks,

David.

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