Emergency Call Taker & Emergency Medical Dispatcher

Bang Bang

Einstein wrote: »

That's nothing to do with AMPDS , that's a training issue with the Call Taker.

Bang Bang wrote: »

Numerous incidents of call takers diverting from the chief complaint and instead PRO-QA'ing the patients past medical history even though the past history has nothing to do with the presenting chief complaint. This results in the incorrect clinical level responding to those calls.

Bang Bang wrote: »

The AMPDS is now so inaccurate that it has become a source of entertainment, unfortunately to the detriment of the patient.....

A major change in the training of call takers and some new dispatchers is now urgently required.

@Einstein; Try reading all of my input regarding the AMPDS and serious training issues, I clearly stated that there are training issues, I've quoted them for you.

So with serious issues in training requiring addressing, that does put the accuracy of the AMPDS under scrutiny.

Einstein

I saw what ya said!
But saying ampds is inaccurate isn't really true provided the correct chief complaint is selected, that's all I'm highlighting.

I'm not saying AMPDS is super duper, but if used correctly, the majority of the time it's pretty on the ball in fairness.

Bang Bang

Einstein wrote: »

I'm not saying AMPDS is super duper, but if used correctly, the majority of the time it's pretty on the ball in fairness.

I think we'll agree to disagree on that one Einstein. In my experience the AMPDS is more inaccurate than accurate, by a large margin too. But there are not enough ambulance crews submitting feedback forms so call takers and dispatchers do not see the true inaccuracy of the dispatch codes, although some dispatchers may hear it over the radio when crews are getting a little pee'd off at how inaccurate the codes can be.

Einstein

Bang Bang wrote: »

I think we'll agree to disagree on that one Einstein. In my experience the AMPDS is more inaccurate than accurate, by a large margin too. But there are not enough ambulance crews submitting feedback forms so call takers and dispatchers do not see the true inaccuracy of the dispatch codes, although some dispatchers may hear it over the radio when crews are getting a little pee'd off at how inaccurate the codes can be.

Fair enuffski,
Another quick point though, we have no choice but to give the answers that the caller gives. Lots of times they ain't even listening to the questions accurately.
Anyhoo...I digress!

GoProGaming

interviews just over a week away, how's everyone getting on preparing for it? im getting a new suit so i look nice and presentable.

npc93

i just found this while reseaching for my interview- does anyone know how many got through to this stage?

npc93

Anyone who has completed this process sucessfully in the previous rounds i would greatly appreciate any tips on the interview

Ms_Shellshock

Had my interview today, was wondering if anyone else had one? If so how do you think it went?

npc93

Ye I had mine today, thought it went very well personally but found it very hard to get any idea what they thought. Hard to know if I'll get through

GoProGaming

i was happy with how it went.

Ms_Shellshock

I was happy with mine when I was finished but the more I think about it the more I'm doubting myself. Next week cannot come quick enough to find out how I got on . Does anyone know how many people made it to interview?

Scruffy...The Janitor

I have mine tomorrow. (Wednesday) Absolutely CRAPPING myself. Ha ha. Don't think I've ever prepared so thoroughly for an interview. Good luck everyone! Hope to be working with some of you in the near future.

GoProGaming

what day do the interviews finish?

Lindyluu

I believe today was the last day of them!

Ms_Shellshock

Just got an email to say the interview results have been sent out to my postal address. This will be the longest weekend EVER!!! I will attack the postman on Monday morning

Did anyone else get this email?

npc93

yes, me too, my postman has not been round yet -i jus rang home-feel sick!

npc93

I just recieved a text message and it says that they have been sent in todays post. LONGEST WEEKEND EVER

flazio

Same here, and a text, no mention of 'Further Action required'. Feeling quite anxious now.

Ms_Shellshock

My post man has been and all, so it definately won't be today for me. Well that has wrecked my valentines day lol

Lindyluu

I am the same it's gonna be a long wkd 😥

GoProGaming

flazio wrote: »

Same here, and a text, no mention of 'Further Action required'. Feeling quite anxious now.

What would that indicate? good or bad?
Got a text also.

Ms_Shellshock

GoProGaming wrote: »

What would that indicate? good or bad?
Got a text also.

I don't think it means anything. I imagine the secussful and nonsucessful candidates get the exact same text/email informing them of the results being sent out.

npc93

Best of luck to all, it was a long process. Not reading too much into the text or email, it is probably a standard automated message.

GoProGaming

Anyone else considering breaking into the local sorting office to find our letter? Tomorow can't come fast enough.

Ms_Shellshock

GoProGaming wrote: »

Anyone else considering breaking into the local sorting office to find our letter? Tomorow can't come fast enough.

I have considered it. I have to say I thought there might have been an option to receive the results via email. After all its instant and more reliable then post lol. If I don't get it in the post tomorrow I think I'll cry

Ms_Shellshock

Well unfortunately I got my letter this morning and I wasn't placed on the panel. Best of luck to everyone else.

npc93

That is very disappointing, does the letter give much feedback

Ms_Shellshock

npc93 wrote: »

That is very disappointing, does the letter give much feedback

There are two letters in the envelope and the first one informs you if you are successful or not and the second one is a breakdown of the interview and the scores you got in each section.

GoProGaming

Got the letter this morning. Made the panel, delighted the hard work paid off.

Howdy101

Hi all, just wondering if anyone knows how many are on the panel?