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Closing Bill Confusion

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  • 09-10-2012 10:30am
    #1
    lacyfrise
    Registered Users Posts: 11 ✭


    Hiya,

    I moved out of my rented accomodation and the landlord said she would change over the name on the account. I got a bill saying Billing Period: Closing account 20th September but today I got an email saying my new bill is available online however it still is showing my last bill - thats for electricity

    I recently got a bill for Gas which was paid for by direct debit but that bill never stated it was a closing of the account.

    hope you can help :)


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  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Lacyfrise,

    Best thing would be to private message me your account details - Electric Ireland account number, your name/address in full as they appear on your account, and either the phone number on your account or your date of birth. I will then investigate that everything is in order for you.

    Regards,
    Una


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