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Transaction gone through twice

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  • 09-10-2012 9:11pm
    #1
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,344 Mod ✭✭✭✭


    Hi
    I was just at the shop and I used my laser card and the girl at the till said it didn't go through the first time so I had to do it a second time and it went through then But then when I got home I checked my balance and noticed double was taken 17.88 instead of 8.94,will this be credited back automatically or will I have to go back over to them?


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    #2
    Jimdagym
    Registered Users Posts: 3,843 ✭✭✭Jimdagym


    Sephiroth_dude wrote: »
    Hi
    I was just at the shop and I used my laser card and the girl at the till said it didn't go through the first time so I had to do it a second time and it went through then But then when I got home I checked my balance and noticed double was taken 17.88 instead of 8.94,will this be credited back automatically or will I have to go back over to them?

    Was it 2 transactions of 8.94 each or one of 17.88?


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    #3
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,344 Mod ✭✭✭✭Sephiroth_dude


    two transactions of 8.94,it wouldn't go through the first time,so had to re enter my pin


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    #4
    Xavi6
    Registered Users Posts: 40,867 ✭✭✭✭Xavi6


    It *should* be listed as an authorisation in your account which means it's been taken from your available balance. The transaction normally drops off in a few days so keep an eye on it. If it's still there after 72 hours call the bank and get them to look at it from their back office end.


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    #5
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,344 Mod ✭✭✭✭Sephiroth_dude


    Ya its not showing up on my accont but i know the money has been taken twice because i knew how much i had before i payed for the goods if you know what i mean?


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    #6
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,344 Mod ✭✭✭✭Sephiroth_dude


    Just checked there again,it's actually showing under pending transactions.two payments of 8.94DR


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    #7
    BuffyBot
    Registered Users Posts: 24,924 ✭✭✭✭BuffyBot


    An authorisation, as described above, will show as a pending transaction until it expires.


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