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Hotpoint Charges for + 8 Year Machines

  • 14-10-2012 12:47pm
    #1
    BennyTheDip
    Registered Users Posts: 11 ✭


    I have a Hotpoint washer/dryer that has just starting acting up (stuck in heat cycle, so I'm guessing its a temp controller). Its just over 8 years so what ever is the fix will be chargeable

    Contacted Hotpoint/Indesit and they say they could have an engineer visit and cost would be €17.xx per month for 12 months, asked if I could just pay what ever is the charge and was told no. Bit odd that its chargeable over 12 months (or was it 24 not sure). On the bases that I was quoted circa €200, I would of course jst prefer to pay a once off

    Is this the normal method of arranging an Engineer by Hotpoint for machines thats over 8 years old? Would I be generally better lifting an engineer from the Yellow Pages?

    Machine only does 2 washes each week, so not in heavy use


Comments

  • #2
    anuprising
    Registered Users, Registered Users 2 Posts: 373 ✭✭anuprising


    hotpoint are basicly selling you an insurance product ,unlimited repairs including parts etc -not in your interest at €200 euro

    be careful with independant engineers as most dont have or cant understand hotpoint diagnostics or fault codes . most will see flashing lights and tell you its beyond repair because they dont know what they are looking at ,but still charge you a call out fee .

    a good engineer would probably fix that issue for €80-€90

    if you ring an engineer ask them first can they fix hotpoint (wd440?)and do they have access to the fault codes


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