My Eircom Log In Problems

Neil_Sedaka

eircom: Mark wrote: »

No problem,

I have sent another follow up & let you know as soon as they have finished the testing on your "my eircom" account.

Thanks, Mark

Hi Mark,

Any update on this yet?

eircom: Alan

Neil_Sedaka wrote: »

Hi Mark,

Any update on this yet?

Hi Neil_Sedaka

I have looked into this and unfortunately there is no further update available, I shall chase this up and get back to you as soon as I have further information.

Regards

Al

Neil_Sedaka

eircom: Alan wrote: »

Hi Neil_Sedaka

I have looked into this and unfortunately there is no further update available, I shall chase this up and get back to you as soon as I have further information.

Regards

Al

OK thanks again Alan.

Wrexis

Wrexis wrote: »

This problem is still happening for me.


When I try and login, it tells me my password is invalid.
When I reset my password, it tells me my username is invalid.
When I use my account number to find my username, it's the username that Eircom are telling me that is invalid.


So I'm stuck in a loop! I've emailed Eircom twice, once in December and once in January. Both times I was told they're working on the problem. It's been two months since I've been able to log into Eircom and to say I'm a little frustrated would be an understatement.

Unfortunately this exact problem has happened again. Can this be looked at please?

eircom: Tracey

 
Hi Wrexis,

 

Sorry for this issue arisen again. I have sent all your details off to be investigated and I will come back to you with more information.
 

Sorry for any inconvenience caused.

 

Thanks

 

Tracey

Wrexis

Thanks Tracey.