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Standing order AIB

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  • 04-11-2012 12:06am
    #1
    Registered Users Posts: 1,674 ✭✭✭


    Have a standing order set up to pay the rent on the 1st of every month but for some reason it just isn't being paid and is returned to my a/c every time.

    The last time granted I had €2 less in my a/c than was needed so naturally it came back unpaid but this time the money was there from the 30th but has still been returned unpaid ? :confused:

    So I'm just wondering is this because of the bank holiday the money should have been there earlier or could I have some of the details on the SO wrong ?


Comments

  • Registered Users Posts: 3,636 ✭✭✭dotsman


    Possibly the details are wrong. Did you set up the so yourself on internet banking? I'd give the telephone banking crowd a shout and ask them if they can give any more info.


  • Registered Users Posts: 1,674 ✭✭✭aaabbbb


    dotsman wrote: »
    Possibly the details are wrong. Did you set up the so yourself on internet banking? I'd give the telephone banking crowd a shout and ask them if they can give any more info.


    Set it up on one of those self service kiosks in the bank....


  • Registered Users Posts: 3,636 ✭✭✭dotsman


    Have you confirmed with your landlord that you have the correct nsc & account number? I'd try ringing telephone banking to see if they can confirm what nsc and account number you set it up to pay into (maybe you got a digit wrong?).

    It certainly sounds like the wrong details were entered (that the receiving account doesn't exist etc). Can you see the money leaving your account and then being returned a few days later? If so, that's the only issue that I can think of.


  • Registered Users Posts: 1,674 ✭✭✭aaabbbb


    dotsman wrote: »
    Have you confirmed with your landlord that you have the correct nsc & account number? I'd try ringing telephone banking to see if they can confirm what nsc and account number you set it up to pay into (maybe you got a digit wrong?).

    It certainly sounds like the wrong details were entered (that the receiving account doesn't exist etc). Can you see the money leaving your account and then being returned a few days later? If so, that's the only issue that I can think of.

    Yeah I've confirmed the details are correct with LL and the a/c does exist as I've lodged money into it previously in person in the bank.

    Yeah the money is debited from my a/c and then is re credited to my a/c about 3/4 days later

    Gonna give phone banking a call in the morning and see what they have to say !


  • Registered Users Posts: 3,636 ✭✭✭dotsman


    You can call them right now if you want - it's 24-hour banking! See if they can confirm that the account details on the standing order are correct.


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