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Stopping Marketing Calls etc

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  • 10-11-2012 1:08am
    #1
    Registered Users Posts: 1,778 ✭✭✭


    My Mum is an old age pensioner and about two years ago i rang Eircom to ask them to help stop these marketing and survey people ringing my Mums phone, and it seemed they did but now

    Unfortunately she is getting these harrassing calls i was under the Impression that if they did this when they were not suppose to that they would be breaking the law,


Comments

  • Closed Accounts Posts: 328 ✭✭LifeBeginsAt40


    Place the phone down beside the radio and go make a cup of tea.

    The sales team will enjoy chatting to the radio adverts. I do it all the time :)

    On a more serious note I would suggest a call to Eircom customer services to discuss the issue, am sure they could do without any more negative publicity lately.


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    faolteam wrote: »
    My Mum is an old age pensioner and about two years ago i rang Eircom to ask them to help stop these marketing and survey people ringing my Mums phone, and it seemed they did but now

    Unfortunately she is getting these harrassing calls i was under the Impression that if they did this when they were not suppose to that they would be breaking the law,


    Hi faolteam

    It is possible that even though remove4d from our marketing data base the number may exist on other data bases.. I can have this checked for you and remove from ours if not already done.. Can you advise me if the calls she receives are just eircom calls or other?
    Thanks
    Tony


  • Registered Users Posts: 1,778 ✭✭✭faolteam


    Hi faolteam

    It is possible that even though remove4d from our marketing data base the number may exist on other data bases.. I can have this checked for you and remove from ours if not already done.. Can you advise me if the calls she receives are just eircom calls or other?
    Thanks
    Tony

    No its other people


  • Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    faolteam wrote: »
    No its other people

    Hi faolteam,

    We only have the facility to remove eircom customers from sales and marketing calls from telecommunication companies I'm afraid.

    Is it from other telephone providers?

    Thanks, Mark


  • Registered Users Posts: 1,778 ✭✭✭faolteam


    thanks


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