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Rejecting a car under warranty

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  • 13-11-2012 10:26am
    #1
    Yorky
    Registered Users Posts: 1,485 ✭✭✭


    Has anyone any knowledge / experience of consumer law regarding rejecting a car under warranty?

    The car was purchased new in January 2011, with a 3-year manufacturers warranty, and this year an engine pipe has burst and now the turbo needs replacing.

    This has involved several trips to the garage - 60 mile round trip - which has caused considerable inconvenience.

    I'm concerned that there will be further problems- new or related to the current ones - after the expiry of the warranty and at this stage have lost confidence in the brand and ideally would like a refund or a replacement new car at the least.

    I intend contacting the National Consumer Agency and Which? this week for advice but can anyone offer any in the meantime?

    Thanks in advance.


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    #2
    garhjw
    Closed Accounts Posts: 1,424 ✭✭✭garhjw


    You might get some good advice over in the motors forum. Sorry but that's the only advice I can give. Good luck


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    #3
    whippet
    Registered Users Posts: 7,690 ✭✭✭whippet


    garhjw wrote: »
    You might get some good advice over in the motors forum. Sorry but that's the only advice I can give. Good luck

    I think the OP is posting here as he didn't get the answers he was hoping for in the Motors forum.


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    #4
    awec
    Administrators Posts: 53,861 Admin ✭✭✭✭✭awec


    I would say your chances of getting a replacement or a refund are zero. Things go wrong with cars, if you are concerned about further problems then sell it on.


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    #5
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,688 Mod ✭✭✭✭Stheno


    awec wrote: »
    I would say your chances of getting a replacement or a refund are zero. Things go wrong with cars, if you are concerned about further problems then sell it on.

    Op has a long long thread in motors advising him of all of his options.


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    #6
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    +1. All the advice he needs was already given on the motoring thread but he refuses to accept it.

    There is no case here for rejecting a car based on the faults described and the time concerned.


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    #7
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    While I'm sure there are a number of Barristers and Solicitors advising the OP on the other thread - It would be advisable to run this by a solicitor in person OP. A consultation on something like this should be cheap enough and indeed you will likely find you'll be told you have no case, over the phone for free, if he/she thinks it's a non-starter. (See what I did there)

    While the car has a three year warranty, claims under your statutory rights will be entertained by the courts for upto six years after purchase. It might be worth getting a letter fired off from a solicitor explaining to the manufacturer that should a fault happen in year 4 or 5 they are on notice you feel you got a lemon.

    (sorry for spelling - on a computer that has escaped from 1996 - it still has a 17" CRT)


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    #8
    matt-dublin
    Registered Users Posts: 4,468 ✭✭✭matt-dublin


    You won't get a replacement car or your money back. They will only continue to repair it under manufacturer's warranty.

    sell it privately and buy something else or trade it in.


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