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Possible switch to Emobile/Eircom.

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  • 14-11-2012 12:50pm
    #1
    snollup
    Registered Users Posts: 1,464 ✭✭✭


    Hi there,

    I am a current Eircom customer with Vodafone mobiles, both myself & my wife. We are considering moving to Eircom/Emobile and would like to know if it is possible to have two mobiles on the one Eircom account?

    Many thanks.


Comments

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    #2
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    snollup wrote: »
    Hi there,

    I am a current Eircom customer with Vodafone mobiles, both myself & my wife. We are considering moving to Eircom/Emobile and would like to know if it is possible to have two mobiles on the one Eircom account?

    Many thanks.

    Hi snollup,

    Firstly thank you for taking an interest in joining the eMobile network.
    Are you looking to combine both your eircom account with your mobile phone. Or are you looking to get an eMobile account.

    It will be no problem to add two numbers onto the same account but the bills will be sent to the one person and the second person will then be made an authorised user on the account.

    This can only be processed in an eMobile store.

    If you have any other queries let me know.

    Gráinne


  • Options
    #3
    snollup
    Registered Users Posts: 1,464 ✭✭✭snollup


    Thanks for your prompt response. We would be looking to have the mobiles added to our existing Eircom account.

    Thanks again,
    Joe.


  • Options
    #4
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    snollup wrote: »
    Thanks for your prompt response. We would be looking to have the mobiles added to our existing Eircom account.

    Thanks again,
    Joe.

    No problem Joe. Always happy to help. You can find details of plans linking your eircom account here: http://www.emobile.ie/eircombundles/mobileplans/

    Let me know if any other queries.

    Grainne


  • Options
    #5
    snollup
    Registered Users Posts: 1,464 ✭✭✭snollup


    Hi Grainne,

    I placed an order (EMBP42X3QR4) on Thursday but was hoping if it would be possible for me to change my mind on the phone I selected. I chose a HTC Desire X but was hoping to change this to the Samsung Galaxy S 2.

    Hope you can help.

    Many thanks,
    Joe


  • Options
    #6
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    snollup wrote: »
    Hi Grainne,

    I placed an order (EMBP42X3QR4) on Thursday but was hoping if it would be possible for me to change my mind on the phone I selected. I chose a HTC Desire X but was hoping to change this to the Samsung Galaxy S 2.

    Hope you can help.

    Many thanks,
    Joe

    Hi Joe,

    If you wish to change the phone on your order you would have to cancel the existing order and then resubmit a new order.

    Could you advise what you wish to do. Also can you PM the full name and address you placed with your order.

    Gráinne


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