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Incorrect Bill

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  • 14-11-2012 3:04pm
    #1
    TouchingVirus
    Registered Users Posts: 8,584 ✭✭✭


    Hi,

    I've moved to Airtricity and received two letters from Electric Ireland. One welcomes me and thanks me for choosing them which is obviously incorrect. The other is a bill from September 29th - October 30th which has an incorrect night-meter reading and also requests a €300 security deposit. Can you confirm you have received my instruction to move to Airtricity and that I'm not liable for the deposit/incorrect meter reading?

    Thanks


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi TouchingVirus,

    Can you private message me your name/address and your MPRN?

    I will investigate immediately with those details.

    Thanks and regards,
    Una


  • Options
    #3
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Issue resolved.


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