Eircom broadband won't port forward

Ebr sniper

Hi all. So lately I've tried to play my playstation on line but it won't work. My playstation does work online as I use it all the time but it just won't play the games on line. The problem is the modem won't forward ports but eircom have said this is not there problem. Any suggestions of how to fix the problem???

KoolKid

After you set up the port forwards have you set the firewall to low?

vicM

Ebr sniper wrote: »

Hi all. So lately I've tried to play my playstation on line but it won't work. My playstation does work online as I use it all the time but it just won't play the games on line. The problem is the modem won't forward ports but eircom have said this is not there problem. Any suggestions of how to fix the problem???

visit portforward.com and look for Zyxel router which I believe is what eircom use , if you have the black modem. Im not too sure what the model is but it should be stated somewhere on your router

eircom: Alan

Hi Ebr sniper

If this is still an ongoing issue please PM me your account details/landline number and i shall have a look into this for you.

Regards

Al

GeorgeClooney

Try setting the firewall to low, as suggested above:

easytiger2009

Any idea what goes in Translation / Start Port / End Port bit in router settings when opening ports? I know what ports i need to open just not what to put in this part (see attached image)

eircom: Alan

Hi easytiger2009

I have looked into this and Translation / Start Port / End Port bit in router settings depend on the router you are using and in some cases the game you are playing. I have contacted tech support and they have asked me to advise you to go to http://portforward.com/ to find the appropriate settings.

Regards

Al

easytiger2009

eircom: Alan wrote: »

Hi easytiger2009

I have looked into this and Translation / Start Port / End Port bit in router settings depend on the router you are using and in some cases the game you are playing. I have contacted tech support and they have asked me to advise you to go to http://portforward.com/ to find the appropriate settings.

Regards

Al

Just got it sorted out! Thanks anyway.

Ebr sniper

Hi all. Ok so since posting this thread I have been trying everything to get gaming online but with no success. Eircom have been no help pushing me to portforward.com but this still has not worked. Seriously thinking of leaving this waste of time that is eircom

KoolKid

What ports are you forwarding?
Have you tried it with firewall off.?

Ebr sniper

Tried it with the firewall off but still nothing. Can't remember which ports exactly man. The port firwardind site doesn't have the exact modem model I have though

KoolKid

Are you setting up forwarding with the machine your forwarding to on the network & visible?
Some router only let you forward to an existing device on the network.

fasttalkerchat

Does your console get assigned a different IP by the router every time it connects by any chance?
Check that the assigned IP matches the one you applied the settings for on the router.

Ebr sniper

I've been doing it off my laptop but want it for me ps3. So should I be doing it off my ps3?

Ebr sniper

Ok tried doing it through the ps3 and it can't access the modem through the ps3. Not sure if it changes IP address but it just seems like nothing is going to work. This is wrong that an eircom modem can stop the ports from forwarding but they claim to have nothing to do with it. Very poor customer service going to change provider if they don't sort it out!!!

KoolKid

Is your PS3 set up with a static IP address?
If its dynamic its going to change every time you connect.

Ebr sniper

Not sure to be honest don't even know how to check

KoolKid

Go into the network settings on your PS & set up manually
Probably with the following settings
IP 192.168.1. **
Sub Net Mask 255.255.255.0
Gateway 192.168.1.254
DNS 159.134.0.1
secondry 159.134.0.2