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emobile billpay commencement date

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  • Closed Accounts Posts: 85 ✭✭Closov



    Hi Closov,

    I have checked your account now. I can confirm that both accounts are now cancelled.

    My sincere apologies for the delay in processing your request.

    Let me know if you wish to receive a letter confirming this.

    Grainne
    Emails sent to the addresses used during original ordering will do as written confirmation


  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Closov wrote: »
    Emails sent to the addresses used during original ordering will do as written confirmation

    Hi Closov,

    I have sent a request to our administration team to send you the confirmation email that your account was cancelled.

    Let me know once you receive it.

    Gráinne


  • Closed Accounts Posts: 85 ✭✭Closov



    Hi Closov,

    I have sent a request to our administration team to send you the confirmation email that your account was cancelled.

    Let me know once you receive it.

    Gráinne
    Will do


  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Closov wrote: »
    Will do

    Hi Closov,

    I have just got confirmation that the email was sent to you today.

    Let me know once you receive this and if you have any other queries.

    Grainne


  • Closed Accounts Posts: 85 ✭✭Closov


    Sigh.... STILL getting monthly bills and threatening letters...


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  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Closov wrote: »
    Sigh.... STILL getting monthly bills and threatening letters...
    Hi Closov,

    My apologies that you are still getting bills for these accounts. I received confirmation when you last contacted me that the accounts would be cancelled. I have sent a request for these bills to be cleared. As soon as I get confirmation that this has been processed I will advise here.

    Grainne


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