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Changed Deal over phone - need information

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  • 26-11-2012 10:35am
    #1
    chrislynch8
    Registered Users Posts: 121 ✭✭


    Hi,

    Last week while I was away my Girlfriend received we received a phone call from an Eircom rep, offering a better deal then our current one. My girlfriend took the call and agreed to sign up to the deal, she was told that we had 7 days to change our mind and that she would recieve an Email explaining the new deal and the difference between this and our old deal. Its been a few days now and she has not received an Email.

    Can someone PM my and I will give you my Account Number and would you then let me know the difference between the old deal and new deal.

    Rgds
    Chris


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    #2
    den99
    Registered Users Posts: 5 ✭den99


    I got the same call and agreed over the phone... but I'm curious as to what I'm giving away.

    The offer was to renew my existing plan/bundle and the price would reduce by €10 per month for the first month and €5 per month for all subsequent months, but it's a 12 month contract

    At the moment we would be able to cancel with a months notice. I have until next Friday to cancel


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    #3
    chrislynch8
    Registered Users Posts: 121 ✭✭chrislynch8


    The only catch that my Girlfriend said was that I was signed up for another 12months contract - which is fine anyway - but would still like to get the information as to exactly what she agreed too.


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    #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    chrislynch8 wrote: »
    Hi,

    Last week while I was away my Girlfriend received we received a phone call from an Eircom rep, offering a better deal then our current one. My girlfriend took the call and agreed to sign up to the deal, she was told that we had 7 days to change our mind and that she would recieve an Email explaining the new deal and the difference between this and our old deal. Its been a few days now and she has not received an Email.

    Can someone PM my and I will give you my Account Number and would you then let me know the difference between the old deal and new deal.

    Rgds
    Chris
    Hi Chris
    If you PM me your acc and tel no I can certainly advise here.
    Tony


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