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Request Bill

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  • 26-11-2012 5:48pm
    #1
    mizers
    Registered Users Posts: 7 ✭


    Hi,

    How would I go about requesting a bill to be issued. Our next bill is due 4th January 2012 and one of our room mates is moving out near the end of December so we wish to get her part settled prior to her moving out to avoid having to chase it. How soon before the date of moving out would I have to call and submit a meter reading?

    Thanks.


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Mizers,

    The day she is moving out (or the next working day after it) is the best time to telephone the meter reading(s) - and the customer service advisor can provide the bill amount over the phone once they input the reading(s).

    If the Electric Ireland account has online billing, the bill will be issued by email overnight.

    If your room-mate is the named account-holder, she would be required to complete a move-out - i.e. close her account/move it to another address, and one of the remaining tenants open a new Electric Ireland account registered to your address.

    Do let me know if I can be of further assistance to you.

    Regards,
    Una


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