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data add-on not working on iphone 4

  • 28-11-2012 8:12pm
    #1
    mandy87
    Registered Users Posts: 6 ✭


    I have been a payg meteor customer for years and have been using the same plans for ages.

    the free meteor to meteor talk and text plan for €20 a month aswell as the 500mb data add on for €4.99 a month.

    I recently bought an unlocked iPhone 4 from apple and got a meteor micro sim for it (still keeping my old number)

    I have topped up twice by €20 since i got the phone and although I am still receiving the free meteor talk and text deal, my internet add on seems to have stopped working? they haven't been taking the €4.99 out of my €20 credit and have just been charging me the normal data rates which is eating into my credit. I tried to text again to avail of the add on offer (sub internet 500 to 50104) but I just keep getting a text back from them saying it is not possible to have two subscriptions at a time

    Can anyone tell me why my add on stopped working? Would the fact that I changed from a normal sim to a micro sim have anything to do with it? or a nokia to an iphone? :confused::confused:


Comments

  • #2
    guil
    Registered Users, Registered Users 2 Posts: 10,497 ✭✭✭✭guil


    Only meteor can answer that maybe try text stop or cancel to the number and then sign up again


  • #3
    mandy87
    Registered Users Posts: 6 ✭mandy87


    I tried texting stop and cancel but messages were not recognised. Yeah it looks like I'll just have to go into meteor, thanks anyway :)


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