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iPad won't turn on.

  • 30-11-2012 11:03pm
    #1
    babygirlz
    Registered Users Posts: 288 ✭✭


    Hi,
    Just wondering if anyone knows what the story is with my iPad.
    It won't turn on, just has the black screen with the apple logo on it.
    I cannot power off either.
    Thanks.


Comments

  • #2
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,751 Mod ✭✭✭✭Gumbo


    have you plugged into iTunes and done a restore?


  • #3
    Janedoe10
    Registered Users, Registered Users 2 Posts: 469 ✭✭Janedoe10


    babygirlz wrote: »
    Hi,
    Just wondering if anyone knows what the story is with my iPad.
    It won't turn on, just has the black screen with the apple logo on it.
    I cannot power off either.
    Thanks.
    This apple link should help you.

    http://support.apple.com/kb/TS3274


  • #4
    babygirlz
    Registered Users Posts: 288 ✭✭babygirlz


    Just back to update incase anybody else has the same problem.
    I ended up calling the Apple Helpline in the US.
    There was a technical fault with the iPad which could not be repaired. Apple contacted their agent in Ireland and they replaced the iPad without any quibble.
    Excellent customer service.


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