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Eircom eMail difficult to access

Potchumkin · 2012-12-04 18:37:21

I have checked back the last couple of pages and I see no mention of Eircom eMail difficulties. Over the past 3 to 4 weeks I have had intermittent difficulties with accessing the service. When I last checked their Customer Service the problem was acknowledged but 'in hand'. I logged on fine in Holland this morning at 0830…

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04-12-2012 7:37pm

#1

Potchumkin

Registered Users Posts: 58 ✭✭

Join Date: October 2001

Posts: 35

I have checked back the last couple of pages and I see no mention of Eircom eMail difficulties. Over the past 3 to 4 weeks I have had intermittent difficulties with accessing the service. When I last checked their Customer Service the problem was acknowledged but 'in hand'. I logged on fine in Holland this morning at 0830 (Irish time), but back in Dublin at 1630 to 1830 (now!) I cannot get my mail. Anyone had similar experiences/inside info/rumours ??

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#2 04-12-2012 7:42pm
Alun

Registered Users Posts: 21,466 ✭✭✭✭

Join Date: November 2002

Posts: 21020

This forum wouldn't really be the place for that. There's hundreds of posts regarding this in the Talk to eircom forum ...

http://www.boards.ie/vbulletin/forumdisplay.php?f=1293

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#3 05-12-2012 1:59am
Gadgetman496

Registered Users Posts: 8,398 ✭✭✭

Join Date: January 2006

Posts: 7658

Just got this from eircom so it might be what's causing you to have problems

This email is to inform you that eircom will be doing a scheduled system upgrade to the Webmail service in next few days.

The upgrade of mailboxes will be phased over a couple of weeks and carried out mostly after midnight to minimise the impact on the service. If you do experience interruption at any stage during the upgrade, please wait for few hours and try again.

Some of the benefits from the changes you will notice after the upgrade are as below:

Smarter Mailbox to reduce time spent finding emails

Simple sharing, allowing you to control access to inbox or folders

Recover gracefully with Undo Send, Restore Email and Scheduled Delivery

Upload multiple files of any file type in one step

Preview Attachments instead of downloading them

Synchronization to iOS, Windows and Android-based smartphones and tablets

Social integration (Twitter/Digg/Facebook)

After the upgrade you can continue to access eircom.net Webmail as normal and no changes will be necessary at your end.

We are sorry for any service interruptions and inconvenience this may cause.

Kind regards,
eircom net team

"Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."

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#4 05-12-2012 12:17pm
Potchumkin

Registered Users Posts: 58 ✭✭

Join Date: October 2001

Posts: 35

Thanks Alun and gadgetman496. I didn't realise that there was that other forum

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#5 05-12-2012 2:32pm
yoyo

Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭

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Posts: 10687

Thanks Folks. As this is being discussed here I have deviced to lock rather than move this thread.

My Beer Glass collection site 🍺
My Irish Callcards site

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