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Rolling Contract

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  • 06-12-2012 2:27pm
    #1
    jeffk
    Registered Users Posts: 5,841 ✭✭✭


    Ignoring the fact a Vodafone rep told me an he was pushing for a sale.


    Is there any truth in signing a contract over the phone is classed as rolling and can be broken penalty free ? Also I done it , the account is in my Das name , but he put me down as having permission to talk about the account.


    Thanks for any info


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi jeffk

    There is no is truth in this statement. If a contract is broken during the agreed period after you have agreed to the contract over the phone with eircom you will most likely incur an early cease charge. Would you like to PM me your account details so I can look into further for you?

    Regards

    Al


  • Options
    #3
    jeffk
    Registered Users Posts: 5,841 ✭✭✭jeffk


    eircom: Alan wrote: »
    Hi jeffk

    There is no is truth in this statement. If a contract is broken during the agreed period after you have agreed to the contract over the phone with eircom you will most likely incur an early cease charge. Would you like to PM me your account details so I can look into further for you?

    Regards

    Al

    Hello Al,

    Thanks , ill get the details and PN you now so.


  • Options
    #4
    clarenman
    Registered Users Posts: 51 ✭✭clarenman


    I was out of contract on Nov 2nd and joined Vodafone on 17th Nov,Eircom still charged me 24e early cessation fee,is this fair/legal


  • Options
    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi clarenman

    I haved looked into this and i can confirm that even if a customer is not in contract but decides to cease the account or move to another provider a 30 day notification period must be made to eircom. If a 30 day notification period of intention to close the eircom account is not given then a one months line rental charge applies to the final bill. Apologies for any inconvenience caused.

    Regards

    Al


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