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Porting question ?

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  • 07-12-2012 4:44pm
    #1
    Zimmerframe
    Registered Users Posts: 1,662 ✭✭✭


    More curiosity, than an actual query.
    Was just wondering after posting my number to emobile, what if I wanted it back again ?
    i.e if on say an 18 month contract, could I return at any point to the original 085 or a generic emobile number and carry on the contract ?


Comments

  • Options
    #2
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Zimmerframe wrote: »
    More curiosity, than an actual query.
    Was just wondering after posting my number to emobile, what if I wanted it back again ?
    i.e if on say an 18 month contract, could I return at any point to the original 085 or a generic emobile number and carry on the contract ?

    Hi Zimmerframe,

    Once you port your number to eMobile the first eMobile number is cancelled. If you wish to change your number while in contract this can be processed but you would lose your existing number and it would not be possible to get it back.

    I hope this clarifies your query.

    Gráinne


  • Options
    #3
    Zimmerframe
    Registered Users Posts: 1,662 ✭✭✭Zimmerframe


    eMobile: Grainne wrote: »
    I hope this clarifies your query.
    Gráinne

    Thanks Grainne


  • Options
    #4
    peetreet
    Registered Users Posts: 9 ✭peetreet


    eMobile: Grainne wrote: »

    Hi Zimmerframe,

    Once you port your number to eMobile the first eMobile number is cancelled. If you wish to change your number while in contract this can be processed but you would lose your existing number and it would not be possible to get it back.

    I hope this clarifies your query.

    Gráinne
    Zimmerframe wrote: »

    Thanks Grainne

    Hi Grainne
    Im getting a new phone for Christmas and it requires a micro sim, I currently use a old regular sim and was wondering what the process was to transfer my old emobile number and contacts to this micro sim? Do I need to contact customer care? And if so is it open Christmas day?
    Thanks


  • Options
    #5
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Zimmerframe wrote: »
    Thanks Grainne

    No problem Zimmerframe,

    Aways happy to help.

    Gráinne
    peetreet wrote: »
    Hi Grainne
    Im getting a new phone for Christmas and it requires a micro sim, I currently use a old regular sim and was wondering what the process was to transfer my old emobile number and contacts to this micro sim? Do I need to contact customer care? And if so is it open Christmas day?
    Thanks

    Hi peetreet,

    If you are looking to transfer your contacts from your existing sim card to your eMobile sim card you will need to go to an eMobile store to do this.

    Gráinne


  • Options
    #6
    peetreet
    Registered Users Posts: 9 ✭peetreet


    Ok. And if i just wanted to get my current emobile number moved to the micro sim, is it just a case of ringing customer care? Is customer care open Christmas day?
    Thanks


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  • Options
    #7
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    peetreet wrote: »
    Ok. And if i just wanted to get my current emobile number moved to the micro sim, is it just a case of ringing customer care? Is customer care open Christmas day?
    Thanks

    Hi peetreet,

    All you need to do is get a replacement micro SIM card and get that activated. Yes our customer care team is open on christmas day.

    Gráinne


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