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Fibre broadband in Tralee

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  • 07-12-2012 7:58pm
    #1
    Noel_ags516
    Registered Users Posts: 34 ✭


    Hi Eircom reps,
    I have two questions about fibre in Tralee, Co. Kerry. I am currently with Vodafone At Home.
    1. Will the fibre broadband service be available after the works are complete?
    2. Will the fibre broadband be available in the Manor Village area in Tralee with nearest cabinet location for full speed?


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  • Options
    #2
    eircom: Linda
    Closed Accounts Posts: 171 ✭✭eircom: Linda


    Noel_ags516 wrote: »
    Hi Eircom reps,
    I have two questions about fibre in Tralee, Co. Kerry. I am currently with Vodafone At Home.
    1. Will the fibre broadband service be available after the works are complete?
    2. Will the fibre broadband be available in the Manor Village area in Tralee with nearest cabinet location for full speed?

    Hi Noel_ags516

    I have check the fibre roll out list and the Manor Village exchange (Killerisk) is not included at the moment I' afraid. However as it is still in the installation process we have no definitive indication as to when the service will go live. The fibre roll out scheme is not going to be rolled out to every home and is "subject to availability" unfortunately we can not give indications or guarantees. It will be early next year before we will receive any further information If you would like to checked back with us then.

    Regards
    Linda


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    #3
    Noel_ags516
    Registered Users Posts: 34 ✭Noel_ags516


    Ok, when the fibre cabinets are installed in the Manor Village area, will the fibre service connect to the Tralee exchange first and then the Killerisk exchange in the future?


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    #4
    eircom: Linda
    Closed Accounts Posts: 171 ✭✭eircom: Linda


    Noel_ags516 wrote: »
    Ok, when the fibre cabinets are installed in the Manor Village area, will the fibre service connect to the Tralee exchange first and then the Killerisk exchange in the future?

    Hi Noel_ags516

    As the Tralee exchange is in the Phase three rollout & is expected to commence in early 2013 this will be completed before the Killerisk exchange.

    Regards
    Linda


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    #5
    Noel_ags516
    Registered Users Posts: 34 ✭Noel_ags516


    Thanks, Linda. The exchange near the Manor Village area (Killerisk) in Tralee is included in the Phase 5 rollout as announced from the website. http://www.nextgenerationnetwork.ie/ngn-access


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    #6
    eircom: Linda
    Closed Accounts Posts: 171 ✭✭eircom: Linda


    Noel_ags516 wrote: »
    Thanks, Linda. The exchange near the Manor Village area (Killerisk) in Tralee is included in the Phase 5 rollout as announced from the website. http://www.nextgenerationnetwork.ie/ngn-access


    Hi Noel_ags516

    No worries, as soon as we have any information regarding your area we'll get back to you here.

    Regards
    Linda


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    #7
    Heroditas
    Registered Users Posts: 9,501 ✭✭✭Heroditas


    May I be so bold as to ask which exchange serves Lucan?
    Is it the Palmerstown one or is there one in Ballydowd or A.N. OTher? Any news regarding when work is due to be carried out to upgrade it?


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    #8
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    December 2014 is the scheduled upgrade date for the 2 'Lucan' exchanges but east of Fonthill road is on Palmerstown excepting a small bit around Quarryvale ( also scheduled for December 2014) as is the Killerisk exchange area.


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    #9
    eircom: Linda
    Closed Accounts Posts: 171 ✭✭eircom: Linda


    Heroditas wrote: »
    May I be so bold as to ask which exchange serves Lucan?
    Is it the Palmerstown one or is there one in Ballydowd or A.N. OTher? Any news regarding when work is due to be carried out to upgrade it?

    Hi Heroditas

    If you could PM me the full address I will check which exchange it's connected to?

    Regards
    Linda


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    #10
    Heroditas
    Registered Users Posts: 9,501 ✭✭✭Heroditas


    Thanks for the reply guys.
    Linda, sending you a PM now.


  • Options
    #11
    DCMaywood
    Registered Users Posts: 4 ✭DCMaywood


    Hi Eircom, just wondering when raheny will have fibre power.sky are asking me to join there broadband and its free I wont do it if fibre power is coming in the spring .Can you help please.

    DC


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    #12
    tteknulp
    Registered Users Posts: 363 ✭✭tteknulp


    DCMaywood wrote: »
    get upc rolling out 180meg in spring,i have 150meg in d13 its far superior to any of eircom packages and cheaper also
    Just my 2cent


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    #13
    allen175
    Registered Users Posts: 1,042 ✭✭✭allen175


    believe it or not raheny does not have its own exchange, everyone in raheny is connected to the coolock exchange, coolock is on the list to be finished by spring 2013.


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    #14
    eircom: Linda
    Closed Accounts Posts: 171 ✭✭eircom: Linda


    DCMaywood wrote: »
    Hi Eircom, just wondering when raheny will have fibre power.sky are asking me to join there broadband and its free I wont do it if fibre power is coming in the spring .Can you help please.

    DC

    Hi DCMaywood

    Can you PM me your address and I'll check the exchange your connected to?

    Regards
    Linda


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    #15
    DCMaywood
    Registered Users Posts: 4 ✭DCMaywood


    Hi Linda eircom rep
    iT IS 10 Maywood Lawn i know it on the coolock exchange but when does it roll out ...... what speeds will it be . I see an eircom dig around the corner.

    DC


  • Options
    #16
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi DCMaywood

    Please click on the below link to be directed to information on eircoms fibre network. Please not that any advised dates supplied in this information is in relation to exchanges being upgraded and not in relation to fibre being available to customers. At this moment there are no official dates as to when our fibre broadband will be available to customer.

    http://community.eircom.net/t5/Service-Updates-and/eircom-Fibre-Broadband/td-p/19450

    Regards

    Al


  • Options
    #17
    elDonio
    Registered Users Posts: 5 ✭elDonio


    Got upgraded to fibre yesterday only to find the fibre service had a problem in tralee, if vodafone knew of this problem, why then upgrade me, now i have no internet and by the looks of this thread no idea when it will be back either :-(


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    #18
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    elDonio wrote: »
    Got upgraded to fibre yesterday only to find the fibre service had a problem in tralee, if vodafone knew of this problem, why then upgrade me, now i have no internet and by the looks of this thread no idea when it will be back either :-(
    Hi elDonio

    Unfortunately there is little I can do about this as you are with another provider. The best advice I can offer is to contact their broadband technical support team.

    Al


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    #19
    elDonio
    Registered Users Posts: 5 ✭elDonio


    eircom: Alan wrote: »
    Hi elDonio

    Unfortunately there is little I can do about this as you are with another provider. The best advice I can offer is to contact their broadband technical support team.

    Al
    Hi Alan, thanks for the reply, alas i have done, only to be told its an eircom issue.


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    #20
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    elDonio wrote: »
    Hi Alan, thanks for the reply, alas i have done, only to be told its an eircom issue.
    Ok elDonio

    Sorry to hear this, unfortunately eircom cannot offer technical support to customers of another provider however I would check with them for updates on the progress of this resolution to this issue.

    Al


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