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Locked: Huawei Smartphone

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  • 10-12-2012 6:07pm
    #1
    Cora Mahoney
    Registered Users Posts: 56 ✭✭


    Ok first off apologies if this has been answered but I have looked and looked and can't seem to find any posts that answer this directly.

    I did something really dumb: having never owned a Smartphone (or even anything past 2005 Tesco Nokia, lol) I let my adorable nephew play with my phone this weekend and voila---locked. It asked for my email and password which I gave but since I just upgraded the software to 'Ice Cream Sandwich', i think perhaps my email wasn't registered yet or something? I really can't understand why the email isn't working, but oh well.

    Question now is: how do I get it unlocked without having to "send it away" as the vodafone guy told me :( I am so bummed....anyone have some advice? I am in Dublin.

    Thanks in advance.
    Tagged:


Comments

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    #2
    0066ad
    Closed Accounts Posts: 314 ✭✭0066ad


    What huawei device is it? and how do you mean locked?


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    #3
    Cora Mahoney
    Registered Users Posts: 56 ✭✭Cora Mahoney


    Huawei-Ascend-G300_11.jpg

    Hi it's this one.

    And by "locked" I mean it's telling me I had "too many password attempts" and now won't let me use the phone :(


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    #4
    0066ad
    Closed Accounts Posts: 314 ✭✭0066ad


    Cora Mahoney wrote: »
    Huawei-Ascend-G300_11.jpg

    Hi it's this one.

    And by "locked" I mean it's telling me I had "too many password attempts" and now won't let me use the phone :(


    A hard reset should fix that for you, guide here
    http://www.hard-reset.com/huawei-ascend-g300-hard-reset.html
    You will lose your information like text's etc


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    #5
    Cora Mahoney
    Registered Users Posts: 56 ✭✭Cora Mahoney


    Thank you very much :)


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    #6
    Cora Mahoney
    Registered Users Posts: 56 ✭✭Cora Mahoney


    Dammit :(

    I have been trying and trying, but all that happens for me after I power it off and then press and volume UP with the POWER button is it turns back on and leaves me with the same screen asking for my gmail addy and password.


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    #7
    GreenWolfe
    Registered Users Posts: 1,731 ✭✭✭GreenWolfe


    Cora Mahoney wrote: »
    Dammit :(

    I have been trying and trying, but all that happens for me after I power it off and then press and volume UP with the POWER button is it turns back on and leaves me with the same screen asking for my gmail addy and password.

    Were you able to get to the recovery? It should look something like this:



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    #8
    0066ad
    Closed Accounts Posts: 314 ✭✭0066ad


    Cora Mahoney wrote: »
    Dammit :(

    I have been trying and trying, but all that happens for me after I power it off and then press and volume UP with the POWER button is it turns back on and leaves me with the same screen asking for my gmail addy and password.


    Open up the back and take the battery out for a few seconds and try
    again, it should work


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    #9
    Cora Mahoney
    Registered Users Posts: 56 ✭✭Cora Mahoney


    Worked after I took the battery out: thanks again :)


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    #10
    0066ad
    Closed Accounts Posts: 314 ✭✭0066ad


    Cora Mahoney wrote: »
    Worked after I took the battery out: thanks again :)

    Happy to help, sorry I should have said take out battery earlier :eek:


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