UPC box question

reno911

apologies if this has been covered but i cant find a definite answer

I have UPC at the minute and i have a recording box downstairs and a normal one upstairs, a mate of mine has a spare recording box he said i could have, if i swap my normal box for the recording box and put in my card will it work???

Cushie Butterfield

No, each card has a serial number that is associated with a particular box, so if you insert your card into that box you'll just get a message telling you you've inserted the wrong card.

reno911

is there a way to solve this if i call upc would they be able to make the card work?

Cushie Butterfield

You could try, but you may run into a problem as regards your possession of the box - it actually belongs to UPC, not to your mate. They charge more to have a second recordable box than a second non-recordable one.

reno911

cheers, thanks for the reply

CathalDublin

As said above, unlike Sky, UPC hold ownership of all their boxes so it's technically their box, I seriously doubt they will pair the card to that box as they will be scared you are using it in another location/etc

Cushie Butterfield

What you could do is forget about your mates box & get on to accounts & ask to be put through to customer loyalty. If you're out of contract & prepared to sign up for a further 12 months they might be prepared to give you multiroom with a recordable box either for no charge at all or for a straight swapout, or to apply a loyalty discount which would offset the extra charge. While your at it just ask them for the lowest subscription possible, as you are considering other options - you may end up paying less than you are at present.

reno911

cheers Cushie Butterfield, ill do that. good advice.