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Nightsaver Clock wrong time

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  • 11-12-2012 10:31pm
    #1
    jod1983
    Registered Users Posts: 300 ✭✭


    Hi
    My night saver meter clock (new digital Siemens) is 25mins slow. Is there a charge to get this rectified?


Comments

  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi jod1983,

    There would be no charge, but even though there is that difference of 25 minutes, you are not losing out, as it would just deem your Nightsaver hours to be 11.25pm to 8.25am (00.25am to 9.25am during summer months).

    Do let me know if you would like further assistance.

    Regards,
    Una


  • Options
    #3
    radve
    Registered Users Posts: 23 ✭radve


    Hi!

    I came back from Christmas holiday and now mine storage heaters starts heating ~6.00 PM. How can I fix this and does it means that my storage heaters still uses night time tariff only? I don't have access to my meter.

    Before the holiday they worked at right time.


  • Options
    #4
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi radve,

    Is the meter located in a switchroom in an apartment complex by any chance? You should be granted access by the landlord, or the property management.

    Ideally, I would need you to have a look at your meter and check to see what time it's displaying. If the storage heaters are in sync with your meter's timeswitch, they should be coming on within the hours 11pm - 8am.

    In any case, if you send your account details to us by private message we can take it from there. We can, if needs be, arrange for a technician to go out and fix this for you (at no charge).

    Thanks,

    David.


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