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PAYG Meter

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  • 13-12-2012 11:42am
    #1
    Shifty
    Registered Users Posts: 487 ✭✭


    Can a customer who has storage heaters avail of a PAYG Meter? As far as I know it is a dual reading meter.


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Shifty,

    It is not possible to have a PAYG meter installed if the property has a dual tariff (day/night) meter. That would have to be removed, and it would involve a charge.

    PAYG meters are exclusively for customers who have an overdue balance; they are not a standard payment means, only a debt management facility.

    If you have any queries regarding your account, do send me a private message with your Electric Ireland account number, your name/address in full as they appear on your account, and either your date of birth or the contact telephone number on your account.

    Regards,
    Una


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    #3
    Shifty
    Registered Users Posts: 487 ✭✭Shifty


    Thanks Una, it isn't for my account but for a person who has long term arrears. They live in an apartment with storage heaters and have a dual meter.

    A charge to remove the dual meter would only increase their level of debt so looks like a PAYG meter isn't a viable option.


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    #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi again Shifty,

    We would suggest advising them to contact us to have a payment plan set up. A billing customer can also pre-pay between bills, and for a NightSaver customer the most benefit is reaped if they use a minimum of five units during the NightSaver hours (11pm to 8am in the winter; midnight to 9am in the summer).

    All the best,
    Una


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