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Eircom e-mail problems

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  • 13-12-2012 9:13pm
    #1
    Noel Kinsella
    Banned (with Prison Access) Posts: 407 ✭✭


    Hi guys I can access my e-mail on eircom.net but can not reply or send e-mails from my account it is only since the "upgrades" on eircom has anybody any ideas ?
    Thanks


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  • Options
    #2
    Fogmatic
    Registered Users Posts: 986 ✭✭✭Fogmatic


    Are you asking as an end user, Noel? If so, have you tried the Talk to Eircom forum? I've found it useful more than once.
    If you've already tried any troubleshooting steps, mentioning them can save a little time on preliminaries (easier in a forum than on a helpline!).
    http://www.boards.ie/vbulletin/forumdisplay.php?f=1293


  • Options
    #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Fogmatic wrote: »
    Are you asking as an end user, Noel? If so, have you tried the Talk to Eircom forum? I've found it useful more than once.
    If you've already tried any troubleshooting steps, mentioning them can save a little time on preliminaries (easier in a forum than on a helpline!).
    http://www.boards.ie/vbulletin/forumdisplay.php?f=1293

    Hi Noel,

    Sorry for the delay in getting back to you. Are you still having the same issue?

    I just need to rule out the basic possibilities.

    - Is the error occurring when you are connecting through your eircom broadband / wifi? Are you accessing webmail from a PC / laptop or via Smart Phone / Tablet.

    Are you accessing the service through the eircom website directly -

    https://secure.eircom.net/email/

    Thanks, Mark


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