Hmv

Sadderday

its not the person behind the counter in hmv that is at fault obviously but they could have at least given people 24-48 hours to utilise their vouchers before making them void...

abacus120

I Have vouchers worth 250 euro,they were paid for with cash,by the sounds of they are worthless!!!

1865

SachaJ wrote: »

Just rang my bank and they said to send in a letter requesting a charge back and it should be processed.

I bought the vouchers on my Visa Debit card.

Can you get a refund from a Visa Debit or is it just from Visa Credit Cards.

(I bought someone a voucher on my Visa Debit card and she hasn't used it yet)

MrJoeSoap

1865 wrote: »

Can you get a refund from a Visa Debit or is it just from Visa Credit Cards.

(I bought someone a voucher on my Visa Debit card and she hasn't used it yet)

SachaJ wrote: »

Just rang my bank and they said to send in a letter requesting a charge back and it should be processed.

I bought the vouchers on my Visa Debit card.

.

jack presley

Not that I'm encouraging shoplifting but if you tried to use a €50 voucher but got refused so walked out with the goods anyway, by the time any court case came around would there be anyone there to be a witness for HMV in court? The security guard and the rwst of the staff will be long gone and won't care about HMV any more.

utyh2ikcq9z76b

jack presley wrote: »

Not that I'm encouraging shoplifting but if you tried to use a €50 voucher but got refused so walked out with the goods anyway, by the time any court case came around would there be anyone there to be a witness for HMV in court? The security guard and the rwst of the staff will be long gone and won't care about HMV any more.

Thats good thinkin actually, worth the risk imo

uck51js9zml2yt

jack presley wrote: »

Not that I'm encouraging shoplifting but if you tried to use a €50 voucher but got refused so walked out with the goods anyway, by the time any court case came around would there be anyone there to be a witness for HMV in court? The security guard and the rwst of the staff will be long gone and won't care about HMV any more.

A mod encouraging illegal behaviour:eek:

If you know they dont accept vouchers and then walk out with the goods, its theft...plain as.

Myrddin

Adan Noisy Uncle wrote: »

A mod encouraging illegal behaviour:eek:

If you know they dont accept vouchers and then walk out with the goods, its theft...plain as.

True. But so is taking peoples money in lieu of an unusable voucher

uck51js9zml2yt

EnterNow wrote: »

True. But so is taking peoples money in lieu of an unusable voucher

Perhaps that conversation belongs in your forum "mysteries of the unexplained":rolleyes:

Myrddin

Adan Noisy Uncle wrote: »

Perhaps that conversation belongs in your forum "mysteries of the unexplained":rolleyes:

Why's that?

blingrhino

As the original poster I guess the answer is yes , they are fcuked !
The love/ hate was the biggest clue people.
They might under some deal with the admin/ examinor keep three large Irish stores but the regional ones are gonzo . .

jack presley

Adan Noisy Uncle wrote: »

A mod encouraging illegal behaviour:eek:

If you know they dont accept vouchers and then walk out with the goods, its theft...plain as.

I was only joking. Of course it's theft

Loughc

abacus120 wrote: »

I Have vouchers worth 250 euro,they were paid for with cash,by the sounds of they are worthless!!!

I will offer you €50 for them.

Skid

EnterNow wrote: »

True. But so is taking peoples money in lieu of an unusable voucher

That is certainly not "theft"

If you buy a voucher for any retailer you are taking a risk. Nowhere is going to stop selling vouchers on the basis that they might be in trouble. Their suppliers and creditors would immediately call in their debts and force the chain to close immediately. Any there is hardly any retailer who could be described as rock solid.

It is unfortunate for anyone caught up in this mess, but this is why people should stop buying vouchers.

Myrddin

Skid wrote: »

That is certainly not "theft"

If you buy a voucher for any retailer you are taking a risk. Nowhere is going to stop selling vouchers on the basis that they might be in trouble. Their suppliers and creditors would immediately call in their debts and force the chain to close immediately. Any there is hardly any retailer who could be described as rock solid.

It is unfortunate for anyone caught up in this mess, but this is why people should stop buying vouchers.

It may not technically be theft, but it sure feels like it when you have a voucher sitting here knowing the money that bought it is in the till in HMV.

I agree re vouchers, unfortunately this was a gift from a family member to my son so nothing much I can do about it.

dudara

Posters - Please, no more suggestions of THEFT (because that is what it is). Boards does not condone criminal activity.

dudara

kevin2me

Give Vouchers are risk no matter, I think everyone needs to chill.
At least wait thill HMV decide if they can come out of this somehow.

HMV is a HUGE loss, its about the only good Shop I like to visit in Cork City anymore,
Since GAME went, GAMESTOP just became consumed with Greed!!! 70E CoD for Wii U, yet 49e in HMV
Wii U 380e Preorder HMV 425e Gamestop!!! It was price they honored when must thought they wouldnt.

HMV Have been brilliant last 12 months. And couldnt praise the Shop more.
And Staff have been really helpful with everything.

On a Positive note is their any better deals to be had instores due to Administration?
Tempted to go into town for a look if worth picking up some god bargins?

SachaJ

Onto the NCA. They said we have two choices:

1. Charge back if a credit or debit card was used
2. Wait and see what happens

splashthecash

Just back from Grafton St store and he said that the system is locked down re giftcard\vouchers and that they can teven work on a case by case basis - he also confirmed that HMV were selling giftcards up until close of business last night! :eek: He only found out they were going into administration or whatever its called last night on the news.

uck51js9zml2yt

EnterNow wrote: »

Why's that?

We'll never know if they knowingly sold vouchers that would be worthless...an unexplained mystery.....ranks alongside bottler,rasher and hatchet explaining confirmation to the bishop (a la Brendan Grace ):D

Myrddin

Adan Noisy Uncle wrote: »

We'll never know if they knowingly sold vouchers that would be worthless...an unexplained mystery.....ranks alongside bottler,rasher and hatchet explaining confirmation to the bishop (a la Brendan Grace ):D

So the head honchos might not have known this was coming? Yeah...somehow I'd say those at the top knew this was coming a good while ago.

julie2tubz

Yep, I was given a HMV voucher yesterday for my birthday, bought yesterday lunch time on grafton st.

Mr E

Joe Duffy is taking calls from enraged voucher holders and relatives of staff at the moment...

Procrastastudy

Mr E wrote: »

Joe Duffy is taking calls from enraged voucher holders and relatives of staff at the moment...

Ah thank God - that'll solve it then

Myrddin

donegal_man wrote: »

Godwinesque hperbole of the highest order. I got a voucher which is now apparently useless 'for the time being' and whilst I am not best pleased I wouldn't for one moment insult the memory of the victims of Nazism by comparing a €50 gift voucher to the death of millions.
Get a grip for God's sake

Easy come easy go eh?

RoboRat

We'll never know if they knowingly sold vouchers that would be worthless

Course they did, the fact that they closed just after their busiest period and right at the beginning of retail lull is testament to that. It was strategically planned to take as much as possible before they scuttled the ship.

Myrddin

Mr E wrote: »

Joe Duffy is taking calls from enraged voucher holders and relatives of staff at the moment...

Apparently there's a woman on the line from Clontarf who is shocked by all of this...

donegal_man

EnterNow wrote: »

Easy come easy go eh?

I was replying to the post comparing HMV to the Nazis which was hyperbole. However since that post seems to have disappeared I have also deleted mine

Myrddin

donegal_man wrote: »

I was replying to the post comparing HMV to the Nazis which was hyperbole. However since that post seems to have disappeared I have also deleted mine

Ah my bad, I hadn't seen it so was obviously deleted

omnithanos

1. I was simply making the point that blindly following unlawful orders could be viewed as cohesion.
2. It's not very rock and roll to let "the man" get away with it.
3. I doubt if any victims thrall through HMV posts.
4. How soon will it be before Godwin's law relates to Sir Jimmy Saville?

kennethsmyth

dudara wrote: »

Posters - Please, no more suggestions of THEFT (because that is what it is). Boards does not condone criminal activity.

dudara

Firstly I am not condoning theft (that is wrong) however it could be said that this was a civil matter and not criminal as you have paid for the goods with the voucher - which is a payment type - just because they say they are not accepting them does not make it not a payment type.

omnithanos

<SNIP>
Failing this we should establish a media campaign to boycott all HMV stores throughout the country until vouchers are accepted.

Loughc

omnithanos wrote: »

Failing this we should establish a media campaign to boycott all HMV stores throughout the country until vouchers are accepted.

They're already in administration, I don't think that would serve a purpose at all.

Gillo

omnithanos wrote: »

<SNIP>
Failing this we should establish a media campaign to boycott all HMV stores throughout the country until vouchers are accepted.

That has to be the daftest idea I've read on boards, boycott the business so it definitly goes out of bussiess, you'll have no chance of using redeeming vouchers then.
As for taking stock down from the shelf, thats jsut immature at best.

Skid

omnithanos wrote: »

<SNIP>

Failing this we should establish a media campaign to boycott all HMV stores throughout the country until vouchers are accepted.

The administrators have to follow Company Law. They won't change the law just because you start a silly protest.

omnithanos

They are still open so if nobody buys anything the stock will be useless. Might as well give it out to people who have vouchers. Golden Discs were also in administration but they continue to sell and honour vouchers as they should.

omnithanos

Skid wrote: »

The administrators have to follow Company Law. They won't change the law just because you start a silly protest.

They aren't following any law here, they are actually breaking contractual obligations.

miamee

omnithanos wrote: »

They are still open so if nobody buys anything the stock will be useless. Might as well give it out to people who have vouchers. Golden Discs were also in administration but they continue to sell and honour vouchers as they should.

What's to stop them selling the whole lot to another retailer?

Nody

kennethsmyth wrote: »

Firstly I am not condoning theft (that is wrong) however it could be said that this was a civil matter and not criminal as you have paid for the goods with the voucher - which is a payment type - just because they say they are not accepting them does not make it not a payment type.

No it can not; a voucher holder is an unsecured debtor and nothing else. No matter how you try to talk it up differently all it is someone who's paid in advance for a future service; once the company went into administration they no longer has to fulfill any such commitments of future services (which is the whole point of going into administration to try to turn a company around).

omnithanos wrote: »

They aren't following any law here, they are actually breaking contractual obligations.

Actually they are following the law and the administrator is doing what they are tasked to do (maximize the money in the company to try to pay back the debtors in order of priority as established by law).

omnithanos

Gillo wrote: »

That has to be the daftest idea I've read on boards, boycott the business so it definitly goes out of bussiess, you'll have no chance of using redeeming vouchers then.
As for taking stock down from the shelf, thats jsut immature at best.

They deserve to go out of business if they operate sharp practice. A guy on the radio left in 130 second hand dvds last week for €100 store credit which is now useless.
If the staff have no customers they may as well spend the day restocking the shelves.

If I am done in a shop they can either waste 2 hours in wages fees to re stock the shelves of give me back my euro. I am not a terrorist I am in the right. In this instance it would be in their interest to give me my euro back rather than waste hours in unnecessary restocking, how is it immature to fight for whats right?

Was Michael Collins immature?

AnonoBoy

omnithanos wrote: »

Was Michael Collins immature?

Did you just compare yourself protesting against a business that is following the law to Michael Collins?
:eek:

Nody

omnithanos wrote: »

They deserve to go out of business if they operate sharp practice. A guy on the radio left in 130 second hand dvds last week for €100 store credit which is now useless.

And the guy in the store accepting them had no clue about that until last night's news.

If I am done in a shop they can either waste 2 hours in wages fees to re stock the shelves of give me back my euro. I am not a terrorist I am in the right.

No you are not in the right; you're an disturbance in the store at best and in practice an unsecured debt holder. That gives you no rights to cause additional work in the store for the employees.

In this instance it would be in their interest to give me my euro back rather than waste hours in unnecessary restocking, how is it immature to fight for whats right?

Because the people in the store has nothing to do with your so called right for your money back? Becuse they can't change the company policy? Because you have no legal right to your money back until the other debtors have been paid? Because it's a childish behaviour which will only get you banned from the store, cause pain for the poor guys/girls working there who has no say in the matter and have no practical effect on improving your chance of getting any money back (in fact it would reduce it by making HMV brand less valuable and less likely to be sold on to a new company that may give you something back on your voucher). Take your pick.

Gillo

omnithanos wrote: »

If I am done in a shop they can either waste 2 hours in wages fees to re stock the shelves of give me back my euro. I am not a terrorist I am in the right. In this instance it would be in their interest to give me my euro back rather than waste hours in unnecessary restocking, how is it immature to fight for whats right?

Was Michael Collins immature?

Collins, O'Connell, Gandhi, Mother Theresa etc you'll find they had issue with something a bit more important than a gift card. Don't get me wrong I understand how you feel hard done by however it has already been explained how where gift cards are ranked on the companies list of debts (which is the same for all companies not just HMV).
Going in and basically being a nuisance to retail staff who ideally are trying to keep their jobs that what I view as being immature.

omnithanos

Nody wrote: »

No it can not; a voucher holder is an unsecured debtor and nothing else. No matter how you try to talk it up differently all it is someone who's paid in advance for a future service; once the company went into administration they no longer has to fulfill any such commitments of future services (which is the whole point of going into administration to try to turn a company around).

Actually they are following the law and the administrator is doing what they are tasked to do (maximize the money in the company to try to pay back the debtors in order of priority as established by law).

Since no Irish court has approved the repudiation of vouchers, tokens, gift cards, and so on, then section 20(1) does not provide a power to get out of the contractual obligation to honour them, and a blanket refusal to do so cannot be justified by the mere fact of an Examinership. (Update: Moreover, in the UK, it would seem that an administrator does not have any similar power at all (see Re P&C and R&T (Stockport) Ltd [1991] BCLC 366); and, if this is the case, then a blanket refusal to honour vouchers, tokens, gift cards, and so on cannot be justified by the mere fact of an Administration).

dudara

kennethsmyth wrote: »

Firstly I am not condoning theft (that is wrong) however it could be said that this was a civil matter and not criminal as you have paid for the goods with the voucher - which is a payment type - just because they say they are not accepting them does not make it not a payment type.

Taking items and not paying for them is theft. The fact that the payment would have been made via voucher is irrelevant.

POSTERS - I do not want to see any further discussion regarding entering HMV stores and making protests. This could possibly place you in a position of trespass. Any further discussion of this will result in immediate infractions and/or bans

dudara

omnithanos

Gillo wrote: »

Collins, O'Connell, Gandhi, Mother Theresa etc you'll find they had issue with something a bit more important than a gift card. Don't get me wrong I understand how you feel hard done by however it has already been explained how where gift cards are ranked on the companies list of debts (which is the same for all companies not just HMV).
Going in and basically being a nuisance to retail staff who ideally are trying to keep their jobs that what I view as being immature.

Half the people who hold HMV vouchers have probably lost their jobs already so have a right to feel more aggrieved than staff who may be able to keep their jobs if head office can be objective and see that a statement allowing the redemption of vouchers is the only way that the store can possibly hope to continue trading effectively.

Sadderday

its an absolute disgrace that i could buy a hmv voucher for €200 with cash on sunday and its useless to me now on tuesday.

they should have stopped selling them. and they should honour the vouchers. the law is messed up whatever way you look at it is somebodies hard earned cash. its fair enough that people feel hard done by. As i said - why not give people a window to utilise their voucher before making them void.

omnithanos

Nody wrote: »

And the guy in the store accepting them had no clue about that until last night's news.
.

That is not true, the manager told they guy that he should have been warned that the store credit may have been no good. This implies that staff may have already known. I bet no staff bought HMV vouchers for xmas.

omnithanos

Nody wrote: »

No you are not in the right; you're an disturbance in the store at best and in practice an unsecured debt holder. That gives you no rights to cause additional work in the store for the employees.

In the example I gave I said that is what I would do if I was deliberately overcharged at the till, effectively robbed. I think I would have every right to protest in such a way in that case.

omnithanos

Nody wrote: »

Because the people in the store has nothing to do with your so called right for your money back? Becuse they can't change the company policy? Because you have no legal right to your money back until the other debtors have been paid? Because it's a childish behaviour which will only get you banned from the store, cause pain for the poor guys/girls working there who has no say in the matter and have no practical effect on improving your chance of getting any money back (in fact it would reduce it by making HMV brand less valuable and less likely to be sold on to a new company that may give you something back on your voucher). Take your pick.

Since no Irish court has approved the repudiation of vouchers, tokens, gift cards, and so on, then section 20(1) does not provide a power to get out of the contractual obligation to honour them, and a blanket refusal to do so cannot be justified by the mere fact of an Examinership. (Update: Moreover, in the UK, it would seem that an administrator does not have any similar power at all (see Re P&C and R&T (Stockport) Ltd [1991] BCLC 366); and, if this is the case, then a blanket refusal to honour vouchers, tokens, gift cards, and so on cannot be justified by the mere fact of an Administration).

I think that the HMV brand as you call it should suffer until they agree to redeem these vouchers. Why are you on their side?